Some Say Mobile Devices are Key to Improving Employee Productivity and Engagement During Disruptive Times. We say Software is Just as Important.

Recent supply chain disruptions have changed the work experience for today’s retail warehouse employees. The months-long demand surge, days-long Suez Canal blockage and ongoing delivery driver shortage have made it difficult to forecast staffing and find a stable operating tempo. However, the dramatic increase in e-commerce retail may prove to be the greatest long-term disruptor – and an opportunity to rethink how warehouse operations and workers are managed.

In 2010, e-commerce accounted for 6.4% of all retail sales. That number more than tripled to 21.3% in 2020 – and it’s holding steady. On top of that, $428 billion in merchandise was returned in 2020, with online returns more than doubling from 2019. As a result, warehouse employees are being asked to handle far more deliveries and returns each day along with the logistical issues that come with simultaneous fulfillment of consumer and commercial orders across even more facilities.

I know you’re eagerly trying to hire more workers to offset this growth, and it’s great to see warehouse employment at an all-time high given the years of recruitment and retention challenges. However, it’s critical you can effectively manage this surge of new employees and they can fully manage their workloads from day one.

THE RIGHT SOFTWARE CAN TRIPLE THE BENEFITS OF YOUR TEAM’S MOBILE DEVICES IN TODAY’S WAREHOUSING ENVIRONMENTS

There are three strategies you can use to improve labor scheduling and boost employee productivity and engagement at your warehouses and distributions centers, and all are fairly simple to execute:

1. Improve Communication Across Your Organization

Quick and easy communication is more important than ever before. New warehouse employees will certainly have questions and need assistance with their daily tasks. Managers will need to follow up regarding the status of critical activities. Unexpected projects or tasks will require managers to quickly alert relevant employees and direct them to prioritize that work.

Real-time, mobile device-based communication solutions provide a simple and centralized way to send messages, assuming they can easily be accessed and managed by your front-line teams and IT. Eliminating third-party tools and giving warehouse employees a single, shared app through which they can communicate (regardless of their device form factor or model) enables them to collaborate with stakeholders on everything from scheduling to shipping actions. This helps ensure the right people are in the right places at the right time for tasks to be completed correctly and on time. It also reduces the overall time it takes to get important projects done and improves the productivity of your workforce.

These types of software solutions also give you the ability to control and audit your workforce communications. By accessing data on how many employees have seen or responded to messages, you can easily identify trends in communication and improve how your warehouse team operates. By designating organizational hierarchies in the system, you can also control permissions and targeting of communication, ensuring compliance by giving employees permission to message specific employees during specific hours. All of this ensures employees are getting communication that is relevant and useful, making tasks easier and improving how they engage with their work.

2. Give Employees Schedules that Work for Them

Employee morale is easily boosted when they feel they have control over their work schedules.  Though last-minute schedule changes may be necessary from time to time, giving employees the opportunity to weigh in on those changes is extremely valuable.

That’s why we’re seeing more warehouse operators embrace intelligent workforce management solutions that automate the scheduling process and account for all of the variables that matter most at warehouses, such as workload, employee preferences, employee skillsets, and labor regulations. This improves scheduling accuracy, provides more consistent hours for employees, and ensures they are more satisfied with their schedules.

If a last-minute change is needed as orders surge or slow down, the employee self-service tools make it easy for employees to manage such changes. For example, they may not be able to secure childcare if called into work with less than 24 hours notice. Instead of having to leave a voicemail for their managers and hope their requests for a shift swap or time off are being taken care of, they can simply submit requests through their smartphones. They’ll be alerted as soon as a manager approves time off or a colleague agrees to the switch. On the flip side, someone who may want to pick up extra shifts as their normal hours are cut now has the means to do so without having to beg a manager for more hours. This real-time, collaborative approach to scheduling leads to a more satisfied and engaged workforce.

3. Simplify Task Execution for Warehouse Employees

With so much work coming into warehouses from online orders and returns, it’s easy for your workforce to feel overloaded and stressed out. When you don’t have the ability to send the right tasks to the right employees, or to ensure activities are being executed correctly, you risk frustrating warehouse workers who receive an unmanageable workload and begin to make mistakes.

Real-time task management solutions alleviate the pressure of a high-volume workload by automatically and intelligently prioritizing and distributing all tasks according to best practices, ensuring each employee is receiving the right amount of work throughout their shifts.

Warehouse managers can view and measure task status and completion rates in real time, which helps to pinpoint employees who are struggling to manage their workload and those who may be powering through each task quicker than expected. This provides an opportunity to coach and assist underperforming employees, opening a dialogue before they become increasingly frustrated and disengaged from their work. It also allows you to ensure fast workers are fully utilized.

THE TAKEAWAY

Though retail warehouse operators are facing new challenges in today’s on-demand economy, each of them can be effectively managed if you have the right people in the right place and focused on the right tasks. Leveraging the right communication, workforce management, and workflow execution tools can help foster a more productive and engaged workforce, increasing each employee’s daily contributions and increasing the fulfillment capacity of your entire warehouse operation.

If you’d like to learn more about the software solutions that can easily be added to your workers’ mobile computers, tablets and other devices to improve communications, visit our website or contact our team today. 

Originally published here!

Many of the manufacturers, warehouse operators and retailers we’ve spoken with lately feel like they’ve hit a wall, at least when it comes to inventory management. That’s because many are limited in their barcode scanning capabilities both inside and outside the four walls – and limited exclusively to trigger-pull data capture with the scanners they have now.

Some are using legacy devices that can only scan a single barcode at a time. Others are trying to make do with devices that weren’t built for all day use in retail or industrial environments. And some don’t have the ability to read damaged, faded, wrinkled or otherwise imperfect barcodes from any distance…with any device.

On top of that, it’s challenging to find an indestructible handheld barcode scanner that features a simple-to-use keypad and display. Workers need to be able to scan a barcode, input quantity and/or location data, and move on to the next scan in seconds – without having to take days to learn how to use the device.

And though mobile computers with built-in barcode scanners, keypads and color displays technically fit the bill by allowing workers to input all data in one place, at one time, not everyone is going to have the resources or interest to write new applications for each workflow – something required with a mobile computing solution. Many would prefer an out-of-the-box software kit that can get workers up and running quickly. Plus, there’s typically less of a learning curve for workers with barcode scanners, as the functions are simplified compared to a more fully featured handheld mobile computer or tablet.

That’s why I suspect the new Zebra DS3600-KD Ultra-Rugged Scanner is going to be so well received by supply chain organizations worldwide.

Just released today, it relieves many of the pain points our customers have reported when trying to fulfill orders and optimize the customer experience in today’s high-pressure omnichannel world.    

THE VALUE OF AN UNSTOPPABLE SCANNER – ESPECIALLY ONE THAT HAS A KEYPAD AND COLOR DISPLAY

One of the new capabilities of the DS3600-KD scanner that your workers will appreciate is the ability to input item quantity and location data on the same device they’re using to capture barcode data. They no longer have to walk to the nearest host device to add that additional information or scan an item multiple times to indicate the correct quantity – both of which unnecessarily extend the time it takes to complete each task. They should be able to scan, key in data, and move on within seconds – and now they can. The DS3600-KD comes with five pre-built applications that enable them to use the built-in keypad and color display to:

  • scan and add the quantity data via the keypad without multiple trigger pulls. (Finger fatigue is real, and there really isn’t a need for a worker to have to stand there and repeatedly scan an item 10 – or 100 – times over.)
  • scan and add location data to any scanned barcode, such as the aisle and shelf number.
  • confirm the contents inside a container match the outer label.
  • verify a captured image before sending it to the host.
  • add location data during inventory counts while roaming away from the host.

Better yet, they’ll be able to do all these things quite comfortably. The ergonomic keypad is designed for easy one-handed operation, even with gloves, and the accompanying color display provides the modern and intuitive experience today’s workers expect.

Just as importantly, they’ll be able to find their rhythm knowing their devices will work reliably no matter how much they’re used or where they’re used.

Workers’ devices get dropped all the time. (We’re only human.) And depending on the environment in which they’re being used, they’re probably subjected to constant contact with dirt, dust, grease, grime, water and other things that don’t mesh well with electronics. Even high humidity and extreme temperatures can be harmful to many devices. That’s why Zebra takes great care to design barcode scanners (and other business-critical devices) that can withstand rough handling and harsh conditions – and why we specifically built the new DS3600-KD scanner to have the most indestructible design in its class.

You are most likely going to give your workers the DS3600-KD for picking, work in process, point of sale (POS) or inventory management tasks. They are going to be moving fast, and they’re going to be moving around a lot. There is also going to be a lot of movement around them – colleagues, cobots, carts and forklifts – and an accidental bump or two of the scanner is bound to happen. If they’re working near a loading dock, the climate is going to vary seasonally. And if they’re going in and out of refrigerated or frozen areas within your facility, the climate conditions are going to change fast.

So, we made sure the DS3600-KD – like all 3600 Series scanners – is ready for anything it may encounter. In fact, we’ve now reinforced all 3600 Series scanners to new ultra-rugged standards. For example, they have always been able to survive sub-zero temperatures, blazing heat, some serious 8 ft./2.4 m drops and up to 5,000 tumbles. But now they can endure multiple 10 ft/3 m drops onto concrete and up to 7,500 tumbles, too, in addition to those extreme temperature variances. They are also 100% dustproof, a bonus in any type of environment. And not that we expect anyone to go swimming with these scanners, but they can be fully submerged and handle the force of jetting water thanks to they’re enhanced IP65/IP68 rating*. Yes, even the DS3600-KD will come out swimmingly, with its built-in keypad and color display! (No pun intended.)

We didn’t stop at the device, either. The cradles are IP65-sealed, and the cables – which support IP65/IP68 sealing – are freezer ready! Nothing will stop these scanners, or your workers, from getting the job done. In fact, they’ll probably be able to get through tasks faster than ever, and far more comfortably than they would if they didn’t have the keypad and color display.

THE NEED FOR SPEED GROWS EVERY DAY – AND NOW YOU’LL BE ABLE TO KEEP UP

Customers want frictionless shopping experiences and fast fulfillment, and the success of your business depends on your ability to deliver both. But when you think about what it takes to increase the speed of picking, POS, work in process or inventory management actions, it all comes back to faster, more accurate data capture which, in many cases, boils down to faster barcode scans.

So, we’ve engineered all 3600 Series scanners, including the DS3600-KD, with DataCapture DNA, Zebra’s exclusive software ecosystem, and other important features to help speed up multiple business processes and minimize the risk of missteps that could slow things down. Together, these software and hardware elements simplifyliterally every stage of the scanning experience over the life of your scanner by…

  • reducing the number of trigger pulls required to capture data even at increasing scan distances, thus speeding up task completion without compromising accuracyWhen picking or ringing up multiple quantities, workers simply need to scan the item once, then key in the quantity on the keypad. Thanks to Zebra’s exclusive PRZM Intelligent Imaging Technology, the DS3600-KD will quickly capture data from up to 7 ft/2.1 m away, no matter the condition of the barcodes. Yes, even dirty, torn, smudged, shrink wrapped and poor-quality barcodes will be read the first time, every time.
  • providing more feedback: Between the (haptic) vibrations, wraparound LEDs, Direct Decode Indicator and loud beep tones, workers will know with certainty that a scan or other action was successful. They’ll also know when a scanner is about to go out of range. The built-in Virtual Tether feature will literally sound the alarms and set off the lights on the scanner and cradle when a device approaches or leaves the predefined perimeter. (You can learn more about how it works in this blog post from my colleague Greg Carras.)
  • allowing for an instant transition between tasks. The AutoConfig cradle now offered with the 3600 Series Ultra-Rugged Scanners lets you automatically switch workflows without having to manually change scanner settings. So, you can take the cordless scanner from the forklift and use it for shipping, or seamlessly transition from online order picking to checking out shoppers when the line at the register starts getting too long.
  • giving workers more power. The PowerPrecision+ battery enables DS3600-KD users to capture over 60,000 barcodes before needing to stop and recharge the scanner. (Other 3600 Series scanners can go 100,000+ scans before they run out of power.) It also features smart technology that generates comprehensive health information so end users can more easily spot and replace aging batteries – something IT teams really appreciate.
  • giving you the option to diversify – and specify – your data sets with every scan. With the Preferred Symbol tool, you can single out one barcode from many without having to physically cover nearby barcodes before scanning. And the Multi-Code Data Formatting (MDF) feature enables you to transmit only the barcodes you need, in the order your application expects, no matter how many barcodes are captured in that one scan. And, as I mentioned before, you can capture all the inventory information you need from GS1 labels with just one press of the scan trigger thanks to our exclusive Label Parse+ software. (If you’re responsible for transporting, storing or administering blood bags or medical devices, our 3600 Series scanners also work with Blood Bag Parse+ and UDI Scan+ software so you can easily capture all the data required at every stop of the supply chain. And some scanners also offer Intelligent Document Capture, which you can learn more about here.)
  • empowering you to customize your scanning applications however and whenever is best for you. Zebra’s Scanner Software Development Kit (SDK) includes the documentation, drivers, test utilities and sample source code you and your team need to easily develop new apps for the DS3600-KD.
  • enabling IT to stage, deploy, upgrade, monitor, manage and troubleshoot devices easier and faster than ever before. The 123Scan and Scanner Management Service make it easy to configure and manage your scanners, whether you have a handful of devices in one location or a fleet of scanners around the world. The 3600 Series Scanners also come with Remote Diagnostics tools that provide up-to-the-minute insight into every aspect of your scanners. And our exclusive ScanSpeed Analytics give you the ability to monitor decode speeds to spot barcode issues before they impact productivity, while battery metrics help you easily identify aging batteries before they can no longer last a full shift. All of this combined makes it simple to understand how scanners are being used across different locations so you can improve utilization and flag issues that could lead to downtime if left unaddressed too long.
  • making simple, secure network connections. The Network Connect for Automation delivers a seamless connection between the DS3600-KD and your Industrial Ethernet network without the need for third-party conversion equipment. This helps eliminate a point of failure and create a more secure data environment.

In other words, several of the scanning-related problems you were facing yesterday are finally solvable! (And with a single indestructible scanner, no less.)

Is the DS3600-KD the Scanner That Will Help You Overcome Your Current Data Capture Challenges?

The Zebra DS3600-KD is the only ultra-rugged cordless scanner on the market that comes with a built-in keypad and color display. And the DataCapture DNA tools are exclusive to Zebra. So, it is truly a one-of-a-kind solution, and the best solution for your most scan-intense workflows in your most work extreme environments – especially if workers do need to be able to add location data or view images on the display before submitting.

Circling back to something I said earlier: there are mobile computers that have built-in barcode scanners, keypads, and color displays that might look like a comparable, or even better, option on paper. And perhaps they will ultimately be the right way to go. However, the only way to know for certain whether it’s better to give your workers handheld barcode scanners or mobile computers is to consult with a technology solution provider who can assess your individual needs within the context of current and planned applications, environmental conditions and more. If you have a Zebra representative, I encourage you to reach out to learn more about the DS3600-KD and our other ultra-rugged scanners. Or you can contact your local team here.

Originally published here!

At Zebra, we talk a lot about how our customers can improve their operational execution. We share best practices solutions that supply chain organizations, healthcare providers, utilities, public safety professionals, governments and others can apply to improve efficiency and safety. We look at how processes can be refined to speed up task completion as business demands grow (and labor resources do not). We recommend ways to increase accountability. And we do all of this so they can better serve their customers.

However, the reason we’re even in a position to serve as such trusted advisors is because we practice what we preach.

If something within Zebra isn’t working – if a workflow is not serving the company, its partners or its customers – it is prioritized for change. Though sometimes a heavy lift, this commitment to constant process improvement isn’t viewed as a burden. It’s an opportunity. At least that’s how Zebra Chief Financial Officer, Nate Winters, sees it.

In a recent interview with Jack Sweeney of the CFO Thought Leader Podcast, Nate shares what he’s learned about “minding your workflows” as he has progressed along his career journey. He also details things you (and your company) can do to stay grounded while embracing change. Listen now:

CFO THOUGHT LEADER PODCAST EPISODE 717: “MINDING YOUR WORKFLOWS”

When you have a few extra minutes, you might also want to listen to this earlier podcast interview with Nate about how diversification of people, processes and the portfolio has helped Zebra sustain profitability in the past year, despite the challenges posed by the pandemic:

Ask the Expert: What Can Chief Financial Officers (CFO) Do Right Now to Help Their Organizations Recover from the Pandemic?

Originally published here!

With so many uncertainties in the world today, it’s hard to predict exactly how many devices you will need to scale and when. That’s exactly why many organizations are making the decision to buy or renting pre-owned mobile devices to help meet customer and operational demands.

Warehouse operatorsretailershealthcare providerspublic safety leaders and telecommunications service providers all agree that mobile devices boost worker productivity. Even restaurateurshoteliersmail couriers, and transportation and logistics providers are finding the digitalization of dispatch, inventory management, sales, and customer service actions transformative. With the right mobility solution in hand, their teams can see what’s happening, know why it’s happening, and clearly understand what to do about it. Issues can be minimized, opportunities maximized, and workflows optimized as often as needed without significant operational disruption.

But many Zebra customers have told us that ensuring workers are equipped with the right devices is easier said than done – even when they have a trusted partner consulting on their technology strategy.

The explosion in e-commerce and upsurge in healthcare needs is causing both operational and labor demands across supply chains and supporting industries to skyrocket. Job boards are lighting up in nearly every sector – and almost every one of those new hires will likely need access to a mobile computing device (at a minimum) to be able to jump in on day one and be productive, especially if they’re on the front lines. The problem is that no one knows for sure if these demand levels will be sustained long term. So, many organizations are hesitant to buy 100 extra sets of mobile computers, chargers and accessories today that may not be needed a year from now, especially if budgets are tight. The jobs being created today might prove to be seasonal.

Then again, maybe they won’t.

The current driver shortage is causing déjà vu for some who faced similar challenges in 2018, and warehouse labor was scarce long before the pandemic compounded the issue. We’ve also yet to see a traditional peak season since the winter of 2019. The surge demand seen in the early days of the pandemic hasn’t really subsided. It has only shifted, influenced by new supply chain disruptors. There are also several dynamics making it difficult for healthcare providers, utility companies and other service providers to “return to normal”: major weather events, wildfires, and demand carryover from the pandemic among them.

Either way, two things are for certain:

1. Every worker needs to be able to connect to information systems and receive actionable insights right now if they are to be productive and help relieve the burden being placed on businesses.

2. Purchasing or renting certified refurbished mobile devices buys businesses time to figure out their long-term technology needs and strategy by closing the gap between current workforce and workflow requirements.

THE MANY (NEW) BENEFITS OF THE CIRCULAR ECONOMY – AND MOBILE DEVICE RENTAL PROGRAMS

When Zebra first introduced its Device Buy-Back program and started selling Zebra Certified refurbished devices as part of our expanding Circular Economy model, we thought the primary beneficiaries would be customers who weren’t quite ready to transition from Windows® CE/Mobile devices to Android™ devices. Most companies had stopped selling Windows mobile computers since Microsoft was ending support for those devices by 2021, yet many customers were still running a Windows-based system – and their Zebra mobile computers still had a lot of life left in them. So, our Zebra Certified Refurbished Devices program gave them a way to purchase additional Windows mobile computers as needed to support a growing workforce or new workflows until they made the full transition to Android – something they now had the flexibility to do on their own time. When they eventually completed their full tech refresh, they could sell us their working legacy Windows devices via the Device Buy-Back program or we could recycle them to keep them out of the landfill.

By creating a sustainable loop – a Circular Economy – we were able to ensure customers could get their hands on the mobile technology they needed, when they needed it, while keeping legacy devices out of landfills. (We will eventually recycle devices when they reach end of life, but the goal is to extend their lives as much as possible to everyone’s benefit.)

Then the pandemic hit and so did the reality that even one’s best laid plans are probably going to change. For most businesses, they changed a lot – and often! So, we decided to add a device rental option to our Certified Refurbished Device program and Circular Economy model, hoping it would make it easier for you to make the best of today while you figure out what the best technology move is for tomorrow. We know…

1. it’s hard to articulate future needs given how much is changing these days. Though we do our best to help you anticipate market demand and follow a well-defined technology roadmap that aligns with business forecasts, it’s impossible to know for certain what you will need long term (unless you have a crystal ball.) Even if you expect your current workforce levels to remain stable or you think you have enough spare devices on hand to replace those reaching end of life, it’s very possible you will need extra devices before your next tech refresh. You may also need different capabilities than your current devices can support. So, being able to temporarily add different device models or form factors onto your existing mobility platform without a significant, long-term investment is valuable.

2. technology deployments may be delayed when business demands surge. It’s possible you will need to rely on legacy technology solutions longer than expected. Even before COVID-19 and ensuing supply chain disruptions complicated business operations, it took a great deal of effort to keep large-scale modernization projects on track. Even the most straightforward mobile solution implementations take time, and it only takes one minor setback to stall the migration from one OS or device model to the next. Rented devices can address current gaps while you continue to make progress toward the larger refresh.

3. you may not be quite ready yet to make technology changes. In a perfect world, every organization would be able to upgrade to the latest and greatest technology when it hits the market. However, we know that not everyone is going to be in a position to rip and replace devices every few months – or every few years. If the mobility solutions you rolled out five years ago are still working very well within your environment (even those running on the Windows Mobile or CE OS), and you don’t have the resources to introduce new devices into the mix or overhaul your mobility architecture right now, then renting or buying Zebra’s certified refurbished devices enables you to scale your existing solution to keep up with evolving business demands while you map your path forward and start to build your new solution.

4. you may need time to test certain technology strategies before committing. Though most solution trials use the intended mobile device models to ensure proper functionality, it’s possible to test new workflows using an older generation version of the same form factor. For example, if your patrol officers had previously been dispatched with bulky laptops and you want to test a lighter rugged tablet or handheld mobile computer for those some field-based workflows, you may decide to rent those devices to see how officers respond to the smaller, more mobile form factors. Do they find it easy to navigate to calls, file reports or issue e-citations? User feedback can help inform your final solution design.

THE LONG-TERM PAYOFF OF TEMPORARY MOBILITY SOLUTIONS

The pandemic accelerated innovation. Yet, we know customer expectations and market disruptors continue to outpace innovation in many cases. Even organizations that thought they were gaining an operational edge have learned frequent technology expansion and solution refinement is needed to maintain that edge.

By renting or buying certified refurbished devices from Zebra, you can integrate the enterprise-grade technology tools that meet your current needs without overhauling entire systems and workflows or overspending on what will likely be a temporary solution. We ensure every certified refurbished device meets the same performance and durability standards as a brand-new device, and we include all the software licenses you need to maximize the device toolset at no additional cost. We also give you access to Zebra OneCare™ service and support.** All of this combined will make it easier for you to boost worker output, extract a greater return on investment for your existing solution, have time to build confidence in – or simply build out – your next-generation solution, and save money in the meantime.

If you’re interested in learning more about Zebra’s Certified Refurbished Device purchase or rental program or any of our other Circular Economy programs, I encourage you to visit our website or contact your Zebra representative. They can provide more detailed information about your current* device rental, purchase, recycling and buy-back options.

*Rental devices are currently available to customers in the United States, Canada, United Kingdom, European Union, China, and Australia. Refurbished devices are more widely available for purchase across North America, Europe, the Middle East, and Africa as well as China, Australia, Mexico, Argentina, Chile, Colombia, and Ecuador.

**Only Zebra can certify Zebra refurbished devices to the highest original manufacturing standards, offer access to proprietary and authorized software, and provide customers with access to Zebra trained service and support experts. If you want to verify the certification and support offerings for a refurbished device, please contact us here.

Originally published here!

The global pandemic has changed us. The way we feel. The way we think. The way we act.

An afternoon shopping trip, previously a treat with friends or family, now fills me with faint feelings of unease. What new processes do I need to navigate? Where do I stand? Will people respect social distancing around me? Whilst I still find myself trekking off to the shops, it is now more from necessity than desire.

This hesitancy to hit the high street sits on top of a lengthy stint of forced change. Lockdown enforced a change to the way we transact. We lost, overnight, the ability to assess many purchases ahead of buying via touch, smell, sight, sound, even taste. And bar a few misfitting dresses with labels still on, some shoes for the boys to “grow into,” and some undersized seat cushions, the experience wasn’t all so bad.

I no longer groan to see grocery bookings fully taken weeks ahead. Or see a 50th birthday card delivered weeks after the big day. These issues are no more. Next day delivery is normal again (at least where I am in the UK).

And with a host of new apps on my phone for favourite clothing brands, marketplace platforms, do-it-yourself (DIY) retailers and supermarkets, my shopping takes moments – not hours or afternoons. I no longer forget to stock up on floor cleaner, buy school uniforms for fast growing children, or birthday presents for friends and family, as its all at my fingertips. DIY inspirations are planned and purchased with time, transport and be-bothered-ness barriers mown down. I’m shopping more frequently, spending more, and I am more varied in my purchases.

Life, for me, is much easier. But this change has been fast – and at scale. With billions of people changing their behaviour, literally overnight, what are the impacts of such rapid, momentous change on our global supply chains?

The arteries, veins and capillaries of society, our distribution network, is under immense pressure to satisfy the exponential increase in home delivery, with demanding customers wanting more variation, greater volume, and all of it right now.

On a micro level, my dad runs a successful haulier business, conceived in the 1970s with a fleet of 50 trucks. He has had to take down signage attracting new business as they are at full capacity. The business is creaking at the seams with every warehouse, truck and driver maxed out. He sees a drivers’ market with lucrative salaries up for grabs as demand outstrips supply.

With so much opportunity yet market forces holding back unbridled growth, transportation costs are creeping up. Air freight has leapt in price because passenger flights have been cut, and with it the cargo space used for transportation. Fewer flights mean less freight – and costs 2-3x pre pandemic.

Yet, when demand outstrips supply, opportunity lies for those who can adapt. And when growth is restricted, the importance of efficiency grows in magnitude.

Think of a healthy business generating 10% net profit. For every euro of revenue, only 10 cents is profit. Yet a euro saved is a full euro on the bottom line. Ten times the value of bringing in more business, with significantly less hassle.

Zebra recognised the disproportionate value of a euro saved versus a euro earned many years before COVID-19 came on the scene. This inequality is what has been driving the company’s development of a plethora of cost-saving solutions for decades. The difference today is the impact multiplier. Extra pressure on the supply chain means efficiency benefits have bourgeoned.

Eliminating pinch points, making the best use of time, using every bit of shipping space, and preventing equipment failures are building blocks to a streamlined business that add up to big savings in today’s climate.

As I was pondering these dynamics recently from a personal perspective, I started to connect some dots between the pain points and the solutions I know exist today from my professional life. Though it will take some time to fully repair supply chains and smooth out distribution networks, there are four simple things every organisation involved in transportation and logistics can (and must) do to build efficiency and boost their bottom lines:

1. Let things flow.

Making operations flow smoothly, without bottlenecks or delays, is a great way to improve efficiency. Having a digital footprint for assets moving across your yard is a sure-fire way to optimise workflows. This is something easily satisfied by a solution such as Zebra Motionworks™ Yard, which gives you instant visibility of all key assets in your yard. It lets you check in trailers, detach tractors, and allocate shunters. It also helps you see how best to move goods to dedicated bays, accurately maintain a data trail regarding deliveries, and set alerts. The best part: it enables you to find the best ways to make things flow – the sum of many mini savings adding generously to your balance sheet.

2. Optimise everyone’s time.

The culmination of just an hour saved on a daily basis can add up to huge savings when multiplied across a large fleet, so carefully managing both your time and your stakeholders’ time is an important step in your efficiency drive. For example, a timeslot solution can enable stakeholders from multiple businesses to book delivery slots with clear visibility to everyone. Layered appointments can ensure different areas of your business can have different booking rules. Fresh goods may require an hour to unload, dry goods just half an hour. The solution should be flexible to meet your requirement.

3. Stop shipping air.

Shipping air is detrimental if that space could be filled with fee-earning packages. Using every inch of space in your trailer or air cargo container eliminates the wasted cost of transporting nothing. That’s why every transportation and logistics manager should be looking into a solution such as Zebra SmartPack™, which lets you monitor every inbound and outbound data point from cross docks with trailers to loading stations with air cargo containers. You can proactively decrease expenses and increase performance by identifying and responding to problems. As my colleague Dave Silk explained in his latest blog post, “You’ll be surprised at how much you can learn about your load operations, and how much you can improve them, when you have a clear view of every movement taken, every second and in every corner.” By implementing technology that eliminates blind spots – that helps you “automatically sense, analyse and act on both sudden and subtle issues in the load process that can impact fulfillment and compliance” – it becomes easier to generate ROI and efficiencies while reducing costs no matter where (or how) you ship your freight.

4.  Use equipment that works.

The benefit of great software that optimises business operations is crystal clear. Yet software is only of any use if you can use it. The performance and ROI of hardware and software are synergistic. That’s why it’s so important to use enterprise-ready mobile computers built for the challenges of a harsh working environment and to fully support the software needed to manage daily task challenges – especially those that are data centric. Zebra rugged tablets, for example, have a large, bright screen size to enable better visibility of images, streaming video, and dashboards both inside and outside, day and night. They are fully rugged from the inside out for the knocks and bumps anticipated in a busy yard environment. High computing performance and advanced connectivity let you gain instantaneous access to the data needed to make real-time decisions about where to send resources when. And the tablets’ ability to sync with head-mounted displays and run augmented reality tools makes it easier for you to remotely coach teams at different cross-docks, across the yard, or at the gate on how to adapt task execution. In turn, you and your team are better empowered to avoid delays and backlogs – and recover from them when they occur for reasons beyond your control, such as weather.

ONE LAST TIP

The global pandemic has changed the way people shop, forever. We now buy more to be delivered to our homes, which has added pressure to the distribution network on a global scale. With such powerful forces at work, the impact of efficiency savings has magnified. Maximise the benefit that everything from mobile technology to machine learning and locationing systems can provide to your business and combine a series of money saving strategies as you map out the road ahead. Together, they will make a sizeable difference in how your business – and the entire distribution network – are able to handle the heat rising in today’s world. 

Originally published here!

More pressure than ever is put on young, college-aged adults to know exactly what they want to do with their lives. Many recent graduates feel obligated to choose a career path for themselves without getting a chance to test out first-hand whether it is a good fit with their skillsets or aligns with their personal and professional goals. (I should know – it wasn’t too long ago that I fell into that category).

While it’s great to belong to the bunch who has already pinned down what they want out of their career and the journey they’ll take to attain it, I want to tell those who aren’t quite sure where they belong yet that you’re not alone. The important thing to know is there are many great opportunities designed to help you discover which positions in your desired career field are the best fit for you. If you’re pondering a career in “something” finance related, Zebra’s Early Careers Finance Development Program is one of them.

This three-year rotational program exposes graduates to various functions of finance within the organization. It gives participants a chance to explore their potential interests in depth while getting to know the company better along the way. Building skills and experience from difference vantage points of finance by spending a year at a time hyper-focused on a specialization such as Financial Planning & Analysis, Internal Audit, Commercial Finance, Financial Reporting & Accounting, Treasury, or Global Business Services. This helps foster a well-rounded perspective when participants are determining where they fit best and can be most successful. At the end of the program, the graduates collaborate with the finance organization to determine which position best suits their skills and interests at Zebra.

What makes this program so special?

At a high level, it empowers early career professionals to explore their many different options in a real-world setting and learn more about their own potential and passions before committing to a specialized role long term. It is not just job training, though. It’s career enrichment, uplifting future generations of passionate business leaders to thrive within the world of finance.

As both Daniella Pierini and Tyler Decwikiel called out when we connected recently, there are authentic rewards that result from participating in a program that promotes rapid growth. They both interned with Zebra while in college and progressed along to the Finance Development Program in the last couple of years. Though the internship offered several hands-on learning experiences, the early careers program is fully immersive.

IT TAKES TIME TO FIND ONE’S PATH, SO WHY NOT USE THE TIME TO EXPLORE YOUR OPTIONS?

According to Daniella, what makes this program so valuable and unique is how it’s segmented into one year-long rotations for a three-year period versus the typical six month-long rotations over a shorter two-year period, which is how many other companies’ programs are designed.

“Zebra’s program gives me more time between rotations, so I get the most accurate snapshot of what each finance role entails and whether it’s a good fit for me,” she says. “Because I’m able to stay in each position for an entire year, I can truly test the waters and discover what area of finance I’m most passionate about before making a long-term career commitment.”

Additionally, she said everyone she has encountered at Zebra has been willing to take the time to educate program members about their unique roles and experiences in finance and other functions – and everyone is always happy to help with daily tasks that extend beyond their core responsibilities upon request.

“We have been able to really get to know the company in a meaningful way, which is important to someone like me who wants to work in an environment that promotes agility and a strong work ethic,” Daniella emphasizes. “I’m glad to be partaking in a program with a company like Zebra that lives up to its values.”

Tyler agrees.

“The program offers great mentorship and the opportunity to challenge the status quo. This allows you to see the meaningful impacts from the work you put forth,” he explained.

 “Additionally, having the ability to network and learn from individuals who excel at what they do and are leaders in the industry is a unique benefit of the program.”

What’s most prominent in his mind is how the Finance Development Program helps its members challenge themselves to grow and strive for their career goals.

“There are always new challenges and initiatives that keep my work exciting and unique, and I take great passion in telling others about the products and solutions Zebra develops to help customers and front-line workers.”

An Experience That Goes the Extra Mile

On top of all the invaluable insight and experience gained from the rotational positions, members get the chance to create their own committees to coordinate philanthropy outings, partake in shadowing opportunities and participate in fun, organized social events. Daniella shared how she leads the Finance Development Program’s social event efforts, adding a new, colorful dimension to her rotational duties and giving her the opportunity to develop skills that can be applied more broadly in life.

“I’ve enjoyed the chance to add more variety to my day-to-day work by creating and spearheading these committees. Intermixing event planning with my regular finance tasks is helping me feel more fulfilled with my experience,” says Daniella.

The Finance Development Program’s alignment with Zebra’s EDGE Inclusion Network has created an even more welcoming environment for Gen Z and Millennial employees. Through EDGE, members are being equipped with resources unique to their needs as recent college graduates. In fact, as part of our EDGE Month celebration in July, Zebra has been hosting several events to connect our global interns and young professionals to a supportive community of mentors and peers who will ensure they are fully supported year-round. We have several Zebras who are eager to share their experiences with early career individuals and give them new opportunities to grow within the company.

As someone who spent nearly three years as an Early Careers Program Manager for Zebra’s Talent Acquisition team, I know it is vital to help all employees feel fulfilled by their work, especially those who are still discovering what it is that fulfills them. That’s why Zebra works so hard to create spaces and programs where employees like Tyler and Daniella can authentically connect with their colleagues and the company. When employees can relate to each other in some fashion, and when they feel fully supported by their employer on a personal and professional level, many report greater job and life fulfillment. This heightens the opportunity for individual growth and inspires greater learning from each experience.

REFLECTING ON A LASTING IMPACT

When asked to reflect on some hallmark takeaways that are relevant for any young professional who is trying to discover where they belong, Daniella shared some sage advice.

  • Don’t be afraid to make mistakes because making mistakes is truly the best way to learn.
  • Ask for feedback. Whether it be after a presentation, on a project you executed, how you communicate, or something else. Hearing that direct feedback builds a positive relationship with your mentors and can only make your work stronger.
  • Try and stay up to date on new technology and work to understand new processes. The best way to do this is to read up on the industry you’re interested in entering. Stay curious!
  • Know your first job isn’t the only job you will ever have! Most companies (especially Zebra) encourage employees to consider rotating positions to improve job satisfaction and increase accomplishments.

In addition, Tyler emphasized that you should…

  • expand your skillset. Early in your career, it is important to work on both your technical skills as well as your other skillsets, such as presentation and communication skills.
  • know the “why” behind your work. While it is important to able to complete your work, it’s also important to be able to explain why it matters so you can demonstrate the huge value-add to the company. It also makes your work feel more meaningful.
  • network with others. By doing this you gain a better understanding and knowledge of what roles are available in a career field, which helps you identify what areas might interest you.

Both also agree you must find ways to challenge yourself, enhance existing processes, and take on new responsibilities. This enables you to gain valuable experience and improve skills, while uncovering specializations that pique your interest.

“There is no better way to excel in any role then by being interested in what you do,” Tyler says. “I have always had a passion for technology and enjoy working with numbers, analytics, and strategy in my career. I try to bring these passions into all of my roles. If you have an interest in the work you do, you are setting yourself up for success.”

It also empowers you to make an impact in your role(s).

“Daniella and I, along with other Finance Development Program members, feel we have been able to grow our skills, knowledge, and experience while also seeing the opportunity to make real impacts from within the company,” notes Tyler. “There has been growing interest from various departments within the company to have a program member on their team. They see how we’re able to quickly adapt to our new rotational roles and they appreciate that we bring in new insights and perspectives to each team we join.”

In other words, the Finance Development Program is helping to improve employees’ strategic execution of their skillsets and the execution of Zebra’s business.

A FINAL THOUGHT FOR BOTH EARLY CAREER PROFESSIONALS AND THOSE CHARGED WITH DEVELOPING THEIR TALENTS

Being unsure of what you want out of life and your career is only human, and while there’s a tendency to present yourself as knowing exactly what you want, it’s okay to be transparent when you don’t. There are thousands of others facing the same uncertainties.

And if you are a company looking to attract and develop top talent, remember that offering an exploratory program like the one Zebra offers is essential to recruiting soul-searching graduates. It gives them an avenue to discover who they want to be with very little risk and a lot of reward. So many years can get spent toughing it out in long-term job positions before professionals have a chance to find a role that could be exponentially more fulfilling to them.

Despite their similar education paths, every young professional is moving forward on a different career path. Even those who may seem like they have things figured out when they receive their degree could realize once they clock in on day one and understand the job description that they want to make a change. So, it benefits both employers and employees to give young professionals an opportunity to identify their passions, embrace the possibilities that lie ahead of them, and find their place both within your company and in life.

Originally published here!

We sat down with Chris Whyde, Vice President of Global Technology DevOps and Engineering, to hear his insights on the upcoming trends and state of technology, as it pertains to TransUnion. Learn more about Technology at TransUnion.  

  1. What are the most important/innovative technology trends you see as companies adapt and how would you describe TU’s technology culture?

One of the major trends we continue to see is the rise of a DevOps culture. DevOps transformations push security left and advance technology culture while focusing on new disciplines such as feature flagging, static code analysis and container security – all with an eye toward delivering product faster in a secure and performant fashion. To provide some context, DevOps is an approach to software development, which enables a stronger lifecycle process and enhanced back-end operation.  

The days of infrastructure, applications and security being separate and isolated are over. As we expand our use of Cloud, we’re leveraging new opportunities for automation. Through the implementation of DevOps – a development culture of end-to-end automation – we’re freeing up developers from manual tasks to focus on innovation, while reducing potential risks in our environment. This not only increases predictability, quality and security, it also improves the overall developer experience. At TransUnion, we are actively executing our technology transformation to bring new solutions and products to the marketplace. 

  1. What do these trends mean for engineers and technologists?

This means that engineers and developers can now experience a more integrated process as new applications spin up. At TransUnion, we believe in hiring and growing the best talent and creating space for innovation. When DevOps processes, tools and culture take hold in an organization, the pace of innovation increases and engineers are able to focus on making an impact versus manual tedious tasks. Organizations also benefit through the adoption of these practices by achieving radical transparency into code quality, security, and compliance. 

TransUnion is giving employees opportunities to grow their skills and become stronger professionally. We’ve centered our strategy around our people and providing the resources to build a robust DevOps environment. With offices all around the globe, collaboration and unique perspectives drive our workplace environment forward.  

  1. How is TransUnion leveraging DevOps to create/enhance new solutions and applications?

Currently, we are revolutionizing our developer experience through focused implementation of robust and mature CI/CD pipelines and strategic investment in the latest tools to create an enriching environment for our development teams. This work is fostering an environment of collaboration and creativity unlocking the potential of our teams to deliver best in class products for our customers globally. The work we have done in this space has enabled TransUnion to deploy solutions on average 2 times more frequently – significantly impacting the velocity with which we can innovate. 

  1. If someone is interested in joining the team, what skills come to mind as must-haves?

Let me start by saying they should absolutely join the TransUnion team! The skills we look for are depth of technical prowess in various technologies like Java, .Net, and Abinitio to name a few. We also love to see a wealth of experience in building and supporting cloud native applications. Additionally, we look for builders – what I mean by this is we want to hire creators that can chart the course of our technology landscape. Overall, I’d say that we are looking for people with creative minds and deep technical skills who are ready to make an impact and engineer great products.If creating the next wave of solutions excites you, then consider finding your next challenge by joining our Technology Team at TransUnion.

Learn more here!

In September 2020, I wrote about how the current complexity and price of RFID data aggregation, analysis and distribution to the operational edge prevents companies of all sizes from understanding the specific actions that can be taken to either fix issues or minimize/maximize the impact of certain business trends.  

Given that anyone in the business of producing, storing, moving, managing or selling goods needs to know what actions people are taking and the status of inventory assets and equipment at all times – and service providers, such as hospitals, utilities and energy companies, need to be able to locate people and equipment in an instant – we have to find a way to bring down the cost of operational visibility. We also have to prevent that cost from scaling up as organizations scale their IoT architectures and increase utilization of RFID for track and trace purposes.  

But, as I said before, the only way to do that is to move away from the use of on-premise servers and middleware and move data captured by RFID readers “on the ground” into the cloud.

That is why Zebra teamed up with GS1 and other members of a working group months ago to collaboratively develop the EPCIS 2.0 standard that should be ratified soon, as I mentioned in my last blog post.

It is also why Zebra decided to simultaneously develop the industry’s first unified read-to-cloud RFID application programming interface (API) – which is not something that I previously disclosed.

(Surprise!)

We wanted to abstract the physical six-figure RFID infrastructure that makes RFID a non-starter in smaller operating environments such as pharmacies, retail storefronts and quick-service restaurants (QSR) and condense it into just two components: the reader and the cloud. We knew that if we could help customers place this data in a centralized location such as the cloud versus an on-premise system, they could enable users across their entire organization and supply chain to view, interpret and act upon critical metrics.

So, we got to work and here we are: making RFID attainable for companies of all sizes by delivering a full-featured RFID experience via the cloud for a fraction of the cost of a full-fledged on-premise deployment.

INTRODUCING ZEBRA DATA SERVICES FOR RFID…

This new Zebra Data Services for RFID application programming interface (API), which was known as Cloud Connect during the development and beta testing phases, leverages the Zebra Savanna™ platform to give you full use of the connectivity, data handling and analytics capabilities built directly into your RFID readers and the cloud. You no longer need to invest in complex and expensive on-premise infrastructure to gain end-to-end visibility into your operations, track inventory, streamline workflows and create efficiencies. In fact, the cloud-based structure of the Zebra Data Services for RFID offering enables you to deploy it in both large facilities and smaller operating environments, such as branch and franchise locations, where RFID track and trace simply wasn’t feasible before.

Why We Developed Zebra Data Services for RFID and Why We Think It Will Make an Immediate – and Powerful – Impact on Your Business

At the most fundamental level, we want to make it both financially and technically feasible for even the smallest of businesses to become truly intelligent “enterprises.” Capturing the millions of little “events” that are occurring across your operations and being able to wrap any sort of meaningful business context around those events are both significant challenges given the sheer number of devices capturing data day in and day out. We want you to be able to create, access and act upon a single source of data truth – no matter how many information sources are plugged into your IT architecture and without having to install any servers on premise.

So, our mission with this solution is to enable you to distill the “who, what, when, where and why” from your many disparate data systems with just a few lines of code.

Mission accomplished!

Literally within minutes, you or one of the world’s 50 million coders who support your business can now build or optimize the software applications your workers need to see, analyze and now, effectually act on the data that’s being captured by your Zebra Internet of Things (IoT) and edge devices.

Zebra Data Services for RFID…

  • enables RFID readers with native cloud access to transmit tag read events through on-reader filtering and modes for custom event information. In turn, you only receive information that directly helps your workforce, and your workers only see the data that matters to them.
  • breaks down data silos by making both raw data and detailed analytics available to all in a centralized manner via the cloud.
  • stores all RFID data transmitted to the cloud in a decoded GS1 format in the Zebra Savanna cloud for historical views and advanced analytics. This eliminates bottlenecks that are common with on-premise systems and makes it almost effortless to perform operational analytics and monitor key performance indicators (KPIs).
  • alerts stakeholders to key action items such as addressing out-of-place or out-of-stock inventory or items stalled on the production line.
  • analyzes tag reads with simple API calls by resource, location and time.
  • allows you to remotely setup, receive alerts and monitor the functionality and health of RFID readers via the cloud. You will receive actionable intelligence on device health, inventory tracking and more.

“Why didn’t anyone think of this sooner?” you might be wondering.

To be honest, the idea to harness the power of RFID via cloud technologies seems like a simple one. We’re a little surprised it took us so long to see the possibility of a read-to-cloud API such as this, and we’re even more surprised that no one else thought of it first. But we’re appreciative to those working on the GS1 EPCIS 2.0 update for the inspiration and thrilled to be able to be the first to bring this capability to our customers and developer community. Anything we can do to give you a competitive edge, and help you cut costs in the process, is deemed a win in our books!

As our Chief Technology Officer Tom Bianculli explained quite elegantly in this podcast, Zebra is continuously innovating because you – our customers, partners and software developer community – need us to innovate. You need to be able to increase your operational agility, so we innovate with agility. We think outside the box so that you can see what’s happening both inside and outside your four walls at all times.

THE BOTTOM LINE

You no longer have to be a passive observer of your operations. With Zebra Data Services for RFID, you can actively orchestrate your workflows – and for a fraction of the cost that it previously required to install, provision, secure and maintain on-premise servers and middleware for RFID. 

Your front-line workers can gain the insights needed to mitigate errors as they start to move faster to keep up with demand. And you will be able to make more informed decisions when evaluating how best to reduce risks, increase efficiency, improve margins and boost both employee and customer satisfaction levels. The best part is that you’ll be able to do all of this without having to make the $100k+ upfront investment in on-premise RFID servers and middleware!

If you want to learn more about how Zebra Data Services for RFID can be leveraged by your organization or developers, you can check out the Zebra Developer website. You can also contact us here.

Originally published here!

In January 2021, the Trump Administration published a Final Rule, modifying the H-1B visa lottery and selection process for Cap-subject petitions to introduce a wage-based system. Under the Final Rule, petitions with the highest proposed wage levels will be granted selection first before the lower wage level registrations are considered. For example, Wage Level IV registrations will be prioritized first. Once all the Wage Level IV registrations have been selected, USCIS will move on to Wage Level III and so on until the selection process is complete.

In February 2021, USCIS announced that the Final Rule would be postponed until December 31, 2021, because the Department would not have sufficient time to update the current system before this year’s H-1B registration period, which began back in March. At the time, this was a much welcomed relief for H-1B petitioning companies, who may not be able to afford the highest wages in order to secure visas and meet their staffing needs.

Until now, it has been unclear if the Biden Administration would allow the Trump-era rule to go into effect later this year, although we know President Biden supports a wage-based system as we have reported in the past. Now, President Biden has made his support of the Final Rule and its wage-based system explicit.

In a new court filing, the Biden Administration defended Trump’s Final Rule on three grounds. The Biden Administration argued that the rule was properly issued by a duly authorized official, that it complies with our immigration laws, and that DHS adequately responded to all significant comments during the rulemaking process. The rule’s validity is being challenged in Chamber of Commerce of the United States of America v. U.S Department of Homeland Security, an ongoing lawsuit. The outcome of this lawsuit could impact the H-1B program going forward, so this is a development to watch.

Should the court decide that the Final Rule was improper because of how it was created, nothing would prevent the Biden Administration from undergoing a new rulemaking process and publishing their own rule to create a wage-based system. This seems probable, as President Biden has been clear he favors a wage-based system for the H-1B cap rather than a lottery. However, if the court decides that the wage-based system does not comport with the Immigration and Nationality Act, which states that H-1B visas “shall be issued… in the order in which petitions are filed for such visas,” an administrative rule may not be sufficient to change the current lottery system and any future published rules could be similarly struck down.

Should that happen, there is always the possibility a wage-based system could be included in any legislative action from Congress. As a reminder, the U.S. Citizenship Act of 2021 introduced in February outlining President Biden’s plans for comprehensive immigration reform included a provision to codify the wage-based system into law. Whether such a provision would survive, or an immigration reform bill will even pass, is something only time will tell.

ILBSG will continue to keep its clients updated on any new developments in this area. If you have any questions, reach out to an ILBSG attorney today.

Originally published here!

The spirit of giving will never go out of style, and with the ongoing COVID-19 pandemic, taking the time to renew the strength and joy of our communities has become more important than ever before. That is why Zebras across the globe are channeling their passion for volunteerism into restoring communities and supporting our local front-line heroes throughout our second annual Global Week of Service from July 12 – 16, 2021.

HOW OUR MISSION HAS CHANGED IN THE LAST YEAR – AND HOW WE HOPE IT WILL HELP OTHERS FULFILL THEIRS THROUGHOUT THE COMING YEAR

Zebra hosted our inaugural Global Week of Service in 2020 with the mission of helping front-line heroes as the pandemic was approaching its peak. Now, our team of empowered volunteers takes on the mission of restoring the front-line heroes who have supported our families and communities through this time of uncertainty. Whether participating individually from home or socially distanced in their local communities, we know the actions of each employee, partner, customer, friend, family and perfect stranger who joins this effort will help make a positive impact on the lives of others.

The ways in which we ultimately give back will be diverse and far-reaching. For example, groups of volunteers will be sending cards of cheer to elderly care facility workers and residents, both of whom have been deeply challenged by the COVID-19 crisis. Others will be volunteering online with the Missing Maps Project, tracing over satellite imagery of areas at high risk for natural disasters. This will help ensure first responders and disaster relief workers can operate with more ease and effectively deliver lifesaving aid without delay.

Many Zebras have also committed to:

  • donate processing power from personal home computers to Folding@Home to help researchers and scientists around the globe develop cures and vaccines for coronaviruses and other diseases.
  • scan and proofread books with Book Share, an e-book library powered by volunteers which provides those with reading barriers, such as dyslexia and visual impairments, a vast collection of customizable books they can read in an accessible manner.
  • join a global network of digital volunteers to help research and expose human rights violations with Amnesty Decoders.

Much like how our products and solutions give a performance edge to the front line of business, we look forward to supporting our front-line workers and their families through our philanthropic efforts in July (and beyond).

Check back into the Your Edge Blog in mid-August to see the impact of our efforts during the 2021 Global Week of Service. (Or subscribe to bi-weekly updates to find out all the different ways Zebra gives back.) Until then, Zebra Nation encourages you to find your own way of restoring the heroes in your community.

Simply volunteering for one hour or one week can make someone’s life better. Acts of service, both big and small, help make our world a stronger, more resilient, and more joyful place. Spending a few minutes to lend a hand, share a smile, or even sort books may mean the world to someone who really needs it. Even passing out school supplies or passing down gently used clothes can inspire young children to pay the kindness forward to their peers – or the next generation behind them – while providing a little relief for their caregivers. Kindness is contagious!

So, please join us in our mission of doing well by doing good by giving back to the front-line heroes who have spent months delivering the goods, services and compassionate care we needed to overcome hardship and heal from one of the most challenging experiences of our lives.

Originally published here!

Rumor has it there will be 35 billion Internet of Things (IoT) devices installed around the world – and 46 billion connected devices online – by the end of 2021. On top of that, 70% of the global population is expected to have mobile-network-based connectivity by 2023. Amazing! But, also, a little frightening. The most recent generation of wireless networks weren’t built to handle that much traffic, despite their anticipatory design. Forget about the tremendous growth in consumer smartphone or smart device utilization for a second. Consider just the rapid uptick in connections being made for the sake of business.

Who knew a global public health crisis would precipitate the need to equip “unserved mobile workers” (i.e., workers that need a mobile device, but do not have one) across every global sector, including retail and hospitality? Or that such dramatic warehouse and supply chain technology maturation would occur within months – and years ahead of schedule. Even the most refined predictive models would have struggled to forecast the massive demand for technology over the past 18 months, much less bandwidth.

That’s why I liken the current acceleration of wireless infrastructure expansion to what we’re seeing with roads in high growth U.S. states like Texas. Highways widened from two lanes to four (or more) in the last decade were rendered insufficient almost immediately after project completion. Due to several factors, such as population and economic growth, the number of vehicles hitting the road each day – and the number of times they hit the road – has skyrocketed far beyond original forecasts.

To be fair, such infrastructure projects take years to plan and ultimately execute. And there have been a host of unpredictable dynamics that have driven traffic congestion to the brink of capacity once again for roads and wireless networks. Nonetheless, we must figure out a way to reduce congestion to make it easier for people and data to get where they need to go.

From a wireless perspective, we’re seeing a movement toward greater Wi-Fi utilization to alleviate pressure on cellular networks. In fact, more than half of U.S. internet traffic transits a Wi-Fi network today, and it’s expected that 71% of 5G mobile data traffic will be offloaded to Wi-Fi by next year.

What does that mean for organizations that rely on Wi-Fi to keep employees and customers connected to information and experiences on their campuses? Will Wi-Fi 6 really provide a better, faster connection and reduce latency to better support all the data that will be captured, sent and received just within the four walls of retail stores, warehouse, hospitals, hotels and other businesses?  Enterprise mobility expert Bruce Willins is back to give us the scoop:

Your Edge Blog Team: Bruce, in one of our recent discussions, you spoke about several benefits that businesses can expect to gain from emerging wireless technologies. Can you quickly recap what you see as the major advantages of Wi-Fi 6 over Wi-Fi 5?

Bruce: In summary, I’d have to say there are nine potential benefits of Wi-Fi 6. They include higher data rates, better resource allocation, improved uplink performance, lower latency, better 2.4GHz support, improved cell density, improved power management, improved range for low rate devices, and improved/updated security.

Your Edge Blog Team: And how will Wi-Fi 6E compare to Wi-Fi 6?   

Bruce: With Wi-Fi 6E, we go from a dual band (2.4GHz and 5GHz) solution to a triband solution, adding 6GHz. Wi-Fi 6E adds 1200MHz, which is more than the aggregate of ~560MHz available in the legacy bands. However, one does have to consider that 6GHz coverage may be less than the lower frequency bands, with all other parameters being equivalent, and the amount of bandwidth available may vary outside the United States.

Your Edge Blog Team: There’s a lot of talk about how game changing Wi-Fi 6 will be for the home network. But can you elaborate more about its potential for company networks? What can organizations expect to gain as they upgrade from previous generations of Wi-Fi technology?

Bruce: Enterprise customers are quite excited about Wi-Fi 6, as they have multiple use cases where capacity is front and center. They are seeing significant growth in the number of Wi-Fi nodes on their networks. This includes corporate devices, customer devices, and new IoT device types, which include everything from sensors to weight scales. They are also seeing an increase in high bandwidth applications ranging from high-definition video streaming to augmented/virtual reality.  Finally, they are increasingly running time-sensitive applications such as voice and/or video conferencing over Wi-Fi. All these applications stand to benefit significantly from features in Wi-Fi 6 and Wi-Fi 6E.

Your Edge Blog Team: Is there any reason they should temper expectations about certain marketed benefits for either Wi-Fi 6 or Wi-Fi 6E?

Bruce: I used the word “potential” earlier to describe some of the benefits. Exploitation of some of the features may take time to find their way into both client and infrastructure devices. Of course, for Wi-Fi 6E, band availability may differ outside the U.S. As mentioned before, we must consider physics at 6GHz as compared to lower frequency bands. Thus, customers that implemented site surveys for a 2.4GHz network may not reap the benefits of 6GHz at fringe areas. And those that are not stressing their current capacity may not see a significant difference but may be avoiding future bottlenecks.   

Your Edge Blog Team: Are there specific applications that warrant a faster transition to Wi-Fi 6 – or even Wi-Fi 6E?

Bruce: A converged voice/data Wi-Fi network has been a goal and a challenge for many enterprise customers. Wi-Fi uses a contention-based channel access protocol. Thus, as the network becomes saturated, latency grows and degrades voice/telephony sessions. Additional capacity, MU MIMO, and OFDMA resource units, all have the ability to offer lower, more predictable, latency.

Whether for training or collaboration, video conferencing, or augmented reality, video continues to need more network bandwidth. Cell density, additional spectrum, higher degrees of channel aggregation, and higher order modulation all provide customers increased capacity per node, per cell, and per square meter.

Your Edge Blog Team: We’ve briefly discussed this before, but can you talk more about the benefit of Wi-Fi 6E compared to Wi-Fi 6?

Bruce: Well, if you add all 2.5Ghz and 5Ghz bandwidth and multiply by two, you still don’t get all the bandwidth offered by Wi-Fi 6E. The 6GHz band offers a huge capacity boost to those who are going to be running data-intensive applications around the clock or may have 500 devices simultaneously trying to connect to the network. Remember, Wi-Fi 6 – and especially Wi-Fi 6E – are all about the reduction of network congestion. So, as traffic climbs for whatever reason, the value of that extra 6GHz band also climbs.

Your Edge Blog Team: With that in mind, is there a scenario in which it makes sense for someone to jump straight to Wi-Fi 6E and bypass Wi-Fi 6? Has a new use case emerged in recent months where the extra bandwidth is essential to success?

Bruce: I’m always taken back to the early PC days when processor upgrades seemed like they were coming out daily and you could easily fall into a perpetual waiting scenario. Wi-Fi 6 is becoming widely available in 2021 and 2022. Wi-Fi 6E will likely lag by 12-18 months. If you have a strong use case for the added capacity of Wi-Fi 6E and have the luxury of time, then certainly waiting is a viable strategy.  Customers buying long-service-life client devices should give significant consideration to WiFi6/6E.

Your Edge Blog Team: What would you say to a customer that says they’re waiting for more Wi-Fi 6E devices, access points or other solution components to become available before upgrading from Wi-Fi 5? Is that a smart move?

Bruce: Again, it’s all about context. Why do they feel it’s best to wait? What are they trying to accomplish? And why do they think Wi-Fi 6 will be insufficient? Can they even afford to continue with their current system setup? Or is it maxed out?

Your Edge Blog Team: It sounds like it makes sense for companies to start migrating to Wi-Fi 6 now if they can, once those use cases are clearly defined. But are there risks to being an early adopter?

Bruce: The beauty of Wi-Fi technology is that you can have a mixed infrastructure online in your facility, so you can upgrade your devices incrementally. You can also start buying Wi-Fi 6 or Wi-Fi 6E mobile computers or tablets now if you’re in the market for new devices to support an expanding workforce or introduce new workflow applications where certain feature sets are needed – even if you don’t have a Wi-Fi 6 access point. Wi-Fi 6 devices will still connect to Wi-Fi 5 networks. In fact, a lot of infrastructure will feature tri-band access points with concurrent operation. This flexibility enables retailers, for example, to update Wi-Fi infrastructure more aggressively in their stores to support both employee and guest use even if they wait a bit longer before making a change in their warehouses.

Your Edge Blog Team: Thinking holistically, are there other considerations that customers should consider as we transition to Wi-Fi 6 and Wi-Fi 6E?  What are those things organizations should think about when designing the network architecture and selecting devices? And what should they be on the lookout for when monitoring network and device performance in this type of wireless environment?

Bruce: Yes. As we start adding capacity and increase our Wi-Fi loading, we must ensure backhaul networks and back-end servers are proportionately scaled.  Also, we must consider operationally if access point placement is commensurate with 6GHz propagation models.  Optimal performance may require customers to consider a new site survey and access point placement given their specific locale needs and new features available in Wi-Fi 6 (i.e., “band coloring”).

Customers should also carefully understand performance claims and significance. “Throughput” and “data rate” claims are often misleading. So, customers should confirm the burst data rate, the device throughput, system capacity, and capacity/square-meter.

The burst data rate is the maximum data rate at which a device can burst on the channel. There are hundreds of possible burst data rates depending on modulation, modulation settings, channel aggregation, and degrees of spatial diversity. Plus, the ability to reliably transport data at a specified burst rate will depend on having adequate signal-to-noise ratio (SNR). To give an example: the max burst rate for a Wi-Fi 6 2×2 MIMO handheld mobile device in a high SNR Environment would be approximately 2.4 GBPS (1024 QAM, 160MHz, 800ns GI, 5/6 rate). In contrast, in a low SNR environment, this may drop to 14.7 Mbps (BPSK, 20MHz, 3200ns GI, ½ rate). 

“Device throughput” is generally measured as the maximum data that can be consumed or transmitted by a device. This metric incorporates processor performance. Customers should be pragmatic when considering this metric. Does a device with 200Mbps of device throughput provide twice the value of a device that supports 100Mbps?  Certainly, if the time to download a full motion picture is a key metric, then this might be heavily weighted. On the other hand, if you’re streaming a 4K ultra-HD video that has a throughput of approximately 25Mbps, it might make no difference.

For many, “system capacity” may be more significant.  Even if a device may not have a very high sustained throughput, it may have a high burst rate on the channel – meaning it gets on and off the channel very fast. This enables other devices to communicate, providing higher system capacity.

Finally, there is the concept of capacity/square (sq) meter. One access point covering a large area will have less peak capacity/sq meter than four access points covering the same area. 

Your Edge Blog Team: Are there certain types of mobile computers, tablets or other devices that are better suited for Wi-Fi powered applications than others? Or certain things to look for when reviewing a spec sheet to ensure a Wi-Fi 6 or Wi-Fi 6E device is going to be able to fully support a specific application or work well in a certain type of Wi-Fi-enabled environment?

Bruce: There are platforms that may not be Wi-Fi 6 or Wi-Fi 6E Wi-Fi Alliance (WFA) certifiable. For example, some devices may be designated as “ax-ready.”  We strongly suggest customers ask suppliers if they are WFA certifiable. Also, customers should be careful to scrutinize Wi-Fi 6 performance claims.  For example, many vendors boast Wi-Fi 6 data rates up to 9.6Gbps. Do realize this is only possible with an 8×8 MIMO array and with appropriate signal-to-noise ratios.

Your Edge Blog Team: Before we let you go, we wanted to get your opinion on one more thing. We’re being told there will be more than three times more networked devices on Earth than humans by 2023. Already, there are 35 billion devices connecting to the internet every minute! Even if some leverage wired Ethernet cables to connect, it’s fair to assume many are connecting to a wireless network in some capacity – if not always. With Wi-Fi activity this year approximately 80% higher than it was before the COVID-19 pandemic, and more smartphones, tablets, laptops and IoT devices coming online every day, we’re curious if the current advancements being made with Wi-Fi 6 – or even other wireless technologies – will indeed be sufficient to support this much traffic in the near future.

Bruce: History is replete with quotes about future technology adequacy. For example, Bill Gates once said, “640K [computer memory] ought to be enough for anybody.” Wi-Fi 6 and Wi-Fi 6E are the next step in the evolution of WLAN technology. In fact, Wi-Fi 7 is already being developed which will provide yet another step-up in burst data rates via higher order modulation and increased spatial diversity. Wi-Fi 7 is not expected to be finalized until 2024. But, to answer your question, digital transformation is almost always a journey, not a destination.

Originally published here!

Every day, women around the world are subjected to social and economic factors that put them at greater risk for poor mental health, including gender biases at work and home, domestic violence, and sexual harassment. However, with the added stresses of the pandemic, mental health struggles among women seem to be even more prevalent. One study revealed that women worldwide are suffering three times more than men when it comes to mental health, with women in the Asia-Pacific (APAC) region being especially affected. According to a recent study, 85% of women in Thailand believe their mental health has been affected by COVID-19, and 66% of women in India admitted to being more stressed during the pandemic lockdown compared to only 34% of men. More concerning are the consequences. In Japan, suicide among women rose nearly 15% in 2020, and domestic violence issues climbed 300% in Hubei, China, in the first month of the pandemic.

It is important for both individuals and companies to recognize the high percentage of women mentally affected by the pandemic so we can create a safe environment for women to come forward with their struggles. Just as importantly, it’s critical to understand and help reduce the other difficulties women are facing in their daily lives as they strive to balance family, community, and career obligations; comply with cultural expectations; find sanctuary from violence; and/or secure financial independence.

In this latest installment of our “Around the World with WIN” series, we hear from Smitha Naik and Peter Morris about the polarity between women and men’s mental health in APAC. As co-leads of the Zebra Women’s Inclusion Network (WIN) in the region, Smitha and Peter work hard to promote equality for women both within and outside the workplace. Their intimate discussion with colleagues, community members and family members, along with their own personal experiences, have helped inform their actions as women’s mental health advocates. Their learnings will help us all become better allies for the women in our lives…

Your Edge Blog Team: There is growing evidence that many women around the world are subjected to social and economic challenges that can put them at a greater risk for poor mental health. What hardships are affecting the mental wellness of women in your region the most right now?

Smitha: Research from the Indian Journal of Psychiatry suggests that gender has been described as a critical determinant of mental health and mental illness, typically driven by a patriarchal society. Although mental health cannot be gender specific, mental disorders disproportionately affect women due to gender-based violence, socioeconomic disadvantage, income inequality, subordinate social status, and unremitting responsibility for the care of others. In urban India, dual responsibilities of home and work, along with increased stress levels, lead to mental health issues such as depression in women.

Peter: I see everyone I talk to both at work and outside being impacted by the pandemic. Some are finding it hard to work at home, while others are having to look after/manage an extended family on top of their normal responsibilities. So, it’s hard for me to define a single contributing factor to the decline in women’s mental health across the region. That’s why it’s so important we take the time to listen to each individual and understand their unique struggles – which, by the way, might be different today than they were a month ago.

Your Edge Blog Team: According to recent reports, many countries in the APAC region work an average of over 40 hours a week. Has that been a temporary increase due to the pandemic or a long-term trend?

Smitha: Forty hours a week is normal in the APAC region. However, since the pandemic, there has been an increasing blur between work and personal time, resulting in some working more than 40 hours. People in the technology industry have specifically worked additional hours since the pandemic started due to the absence of access to office facilities, devices, and high-speed internet. Internet connectivity is very good in cities like Bangalore, but it may become limited as one moves away from cities to towns. So, it’s taking some workers longer to complete tasks. On the flip side, teams have reduced commute time, which is saving a few hours every day, and that’s time they are able to give to their work and personal lives. There are also certain industry proponents calling for an increase in working hours to increase productivity, which is essential to strengthen the economy. So, it is possible it will become standard to work more than 40 hours a week.

Peter: In addition to the average workday increasing over the years, it has become more evident as of late that working virtually presents a unique set of challenges for global companies. For example, it’s very common for me to meet with colleagues during U.S. working hours, which is in the evening in Singapore. This can often be a challenge for APAC workers, who often put in even more work hours to virtually meet with colleagues in different regions on top of other daily responsibilities.

Your Edge Blog Team: Are you finding women in APAC are challenged to strike a work-life balance as a result?

Smitha: While people have always managed work commitments on top of home responsibilities, the pandemic has created a much heavier workload outside of the office. One of the most significant challenges that the pandemic has presented to women in APAC — and even globally – has been caretaking. For example, the closure of nurseries, daycare facilities, and schools has increased the responsibilities on parents with young children. This burden has specifically fallen on mothers who are traditionally the caretakers in the family.

Another pandemic-related challenge with work-life balance has been caring for family members affected by COVID-19, especially in situations where isolation and social distancing is a requirement. This has caused a disruption in support systems across the APAC region – be it from a family member, neighbor, external help, or even social meetings.

Peter: I have personally experienced challenges with this “always on” mentality and can imagine how increasingly difficult this must be on those who are caretakers as Smitha mentioned.

Your Edge Blog Team: You have both hosted and attended events through WIN to discuss topics such as work-life balance and emotional intelligence, with the mission of starting an honest dialogue regarding women’s mental health. What did you learn from these discussions? And how can conversations like these eliminate the gender inconsistencies in mental health?

Smitha: One of the events Zebra’s APAC WIN hosted earlier this year was a session on the neuroscience of breaking bias in honor of the #ChooseToChallenge Women’s History Month theme. About 250 Zebras attended and were incredibly engaged in this discussion, which challenged them to be part of the change. Events like this one give me hope that more and more people are talking about these issues, discussing biases candidly, and willing to take steps toward equality.

Peter: Events like the one Smitha mentioned show that people are willing to attend these kinds of discussions – that’s a start. When we open ourselves up to listening, we’re learning. The more people learn, the more we can change the way we act or speak up for those around us who do not feel empowered.

Your Edge Blog Team: Would you say there is a stigma around mental health in APAC?

Smitha: It is hard to open up about any health issues, including mental health. This is not something that is commonly discussed in the APAC region or anywhere in the world.

A little over a year ago, WIN APAC hosted an event where a doctor came to give advice on how to manage stress. It was clear during the discussion that individuals were not comfortable speaking about their struggles openly. While it may be hard to open up about mental health struggles, conversations like this one start a dialogue that can encourage more individuals to be candid with the challenges they are facing. The more conversations are had, the more comfortable people feel like seeking help.

Peter: I agree. It’s difficult to openly discuss and accept this, since much of these conversations are still considered taboo in many Asian countries. However, working from home has helped more people see the human side of their colleagues. The more we accept that we are all human, the more we can empathize with the struggles others are facing.

Your Edge Blog Team: What can be done to remove this stigma and bring more support to women who feel uncomfortable seeking help due to perceived consequences?

Smitha: In my opinion, we should take a scientific approach and review the recommendations that are revealed through research.

Peter: Talking about it more. It’s good to talk! And it’s good to listen!

Your Edge Blog Team: Here at Zebra, we believe every person should have equal access to mental health resources as well as opportunities to be transparent with mental health struggles. While Zebra encourages employees to look after their mental health, this is not necessarily the case at other companies. What practices does Zebra incorporate that you would encourage other organizations to implement to help ensure their employees are receiving these crucial resources?

Smitha: Zebra provides tons of material on our internal Zebra Education Network (ZEN) platform that our team can learn from. Along with this, WIN has held yoga sessions and discussions with doctors on mental health and methods to manage stress during these uncertain times. The session on the neuroscience of breaking bias also discussed how to continue building an inclusive team and eliminate unconscious biases.

More companies can support team members who are struggling with mental health, like Zebra does, by building a strong leadership that holds the highest regard and support for inclusion and diversity. Being willing to listen, encourage conversations, and provide psychological safety to company members can create a safe environment for those who need it.

Your Edge Blog Team: While it is important to provide equal access to mental health resources within organizations, it is also important to encourage individuals to be agents of change outside of the workplace. What advice would you give those who aim to be better advocates for women’s mental health or, even their own mental health?

Peter: I know I might sound like a broken record but talk about it! It’s valid and helpful to express how you feel. It’s also good to acknowledge the normalcy in having good days and bad days. By being open with your struggles to friends, co-workers, or mentors, you can inspire others to do the same.

Smitha: I agree, talking about mental health is so important. It is also okay to seek professional help when needed!

Your Edge Blog Team: What steps are the two of you personally taking to improve or maintain your mental health?

Smitha: I have started taking care of my balcony garden, giving me some “me” time, and I recommend others take up a hobby too.

Peter: Meditation helps and – funnily enough – little motivational messages on Instagram and reminders each day to stay positive. Listen to the early morning birdsong.

Your Edge Blog Team: Thank you both for sharing your thoughts and experiences and for paving the way for more women to be open with their mental health struggles. We look forward to hearing more about how your efforts through WIN are creating safe spaces for women across Zebra Nation and the region to open up to others and access the resources they need to better manage stress and heal from trauma.

Originally published here!

Most tasks today are a race against time, and nearly every organization is battling data accuracy issues – especially when it comes to inventory. That’s why radio frequency identification (RFID) solutions have become so popular amongst the largest and smallest businesses alike. More than 20 billion RFID tag integrated circuits (IC) were sold worldwide in 2020, with approximately 65% going to the retail sector.

It takes a long time to scan the barcode of every item in stock to find “the right one” or reconcile inventory management system data against shelf stock. And using pen and paper checklists to conduct quarterly or even yearly cycle counts takes hours, if not days. Considering that workers don’t even have minutes to spare in today’s on-demand world, the investment in RFID technology has been easy to justify – especially since the introduction of RFID sleds that can add RFID capability to mobile computers.

WHAT WE DID THEN – AND WHAT WE’RE DOING NOW – WILL MAKE EVERYTHING INVENTORY RELATED SO MUCH EASIER IN THE FUTURE

In 2016, when Zebra first launched the RFD8500 UHF RFID Sled, we wanted to help retail associates find and count inventory far faster than they had in the previous decades. Customer satisfaction levels and sales volumes depended on it. There was a tech revolution unfurling, disrupting the traditional retail model, and the on-demand economy was erupting in nearly every aspect of life. Those who couldn’t get customers what they wanted, when they wanted it, were at a competitive disadvantage. So, we had to make it easier for our customers to track, and therefore reorder, everything from sporting goods to sunglasses. 

Then we noticed a pattern emerging across nearly every sector, including hospitality and healthcare – a need for greater inventory visibility and critical asset tracking outside traditional supply chain environments. Restaurants, hotels, and hospitals aren’t necessarily selling products off the shelf like traditional retailers, yet they do maintain quite an extensive shelf inventory of supplies. The same is true of public safety agencies. Without easy insight into availability or utilization, it can be hard to ensure the right items are always on hand to meet customer expectations, whether providing meals, a relaxing vacation experience, or medical treatment. It can also be challenging to improve operational readiness. (Just ask the Pasco County Fire Rescue team.)

So, we’ve worked diligently over the last five years to understand how we can make RFID accessible to all organizations that need insight into inventory lifecycles and their assets and help extend the lifespan of today’s RFID-related technology investments for years to come. And I’m excited to announce we’ve come up with a solution that provides universal accessibility to RFID, extreme flexibility in use, and impressive investment longevity!

WHY THE NEW ZEBRA RFD40 UHF RFID SLED MAY BE THE LAST SLED YOU’LL HAVE TO BUY FOR A WHILE, (EVEN IF YOUR BUSINESS GROWS QUICKLY)

Fixed RFID readers aren’t feasible in every facility or warranted in every situation. And not everyone wants to spend the money on standalone handheld RFID readers for workers who may not be conducting around-the-clock inventory counts or searches. Yet, the value proposition for RFID is growing in almost every sector, as is the availability of mobile computers that can easily be adapted for RFID applications. That’s what compelled us to design an RFID sled in the first place.

Most businesses are using mobile computers in some capacity within their four walls – or planning to do so in the very near future, and this snap-and-go accessory makes it easy to transform a handheld mobile computer into a handheld RFID reader in mere seconds. Store associates, restaurant staff, nurses, and even the hotel concierge – all of whom are constantly on the move – can attach the sled adaptor to their Android™ mobile computer when needed and remove it when the inventory count is done or they’ve found what they’re looking for. No tools or special training necessary.

However, legacy RFID sleds only offered a Bluetooth connection to mobile computers, which we ultimately learned wasn’t always desired. (Many customers want to avoid the Bluetooth pairing process and prefer a physical electronic connection to the mobile computer that is more secure and easier to use.) We also found out just how important it is to be able to charge the RFID sled, mobile computer or combination of both in the same cradle slot. (No one wants to have to manage, store and plug into multiple chargers if they can help it.) Plus, customers have made it clear just how much they would value a forward-compatible RFID sled that can work with future generations of Zebra mobile computers.  

So, the RFD40 sled, which will support Zebra’s current mobile computers as well as new mobile computers as they come out, has been engineered to deliver every single one of these recently realized requirements!  You don’t have to send the sled back to IT for retrofitting, either. When you’re ready to upgrade your mobile computers, just swap out the sled adaptor and cup on each device and cradle. Again, no tools are needed, and no one will need to hassle with plugging or unplugging any wire harnesses.

Once the sled is attached, it will only take users a second or two to confirm what inventory and assets you have on hand. Literally. The new RFD40 can read up to 1300+ tags per second! That’s huge! In a minute, one person can accurately account for 78,000 different items! Even if you have 10 times that many items on hand, it will still only take a fraction of the time it does now to complete a full inventory count or locate critical items or assets. That’s incredible when you think about how long it would otherwise take someone to individually scan each barcoded box or piece of equipment.

THE TAKEAWAY

RFID has opened our eyes to things we would otherwise miss – much like the barcode did when it was first invented. Businesses that aren’t yet looking at RFID for everyday inventory track and trace or the daily and weekly cycle counts that have become common are missing out on the opportunity to improve operational performance, supply chain resilience, and customer satisfaction. We’ve seen what happens when we lose sight of inventory throughput – and inventory that is still sitting on the shelf…somewhere. If you don’t think RFID is a tech tool within reach for your business, know things have changed tremendously in the last few years. (Really, the last few months.) If you use Zebra mobile computers in some way to conduct business, it is absolutely possible for you to fast-track RFID solution implementation without a heavy lift. Plus, with the improvements we made to the RFD40 UHF RFID Standard Sled, you can continuously modernize your mobility solution as needed in the coming years without disrupting any of the RFID-powered inventory management processes you stand up today. You can even use multiple mobile computers with the same sled if you maintain a mixed device fleet —and charge all mobile computers and RFID sleds using the same cradles. Just attach the appropriate cradle cup and you’ll be ready to plug in.

Did I mention the RFD40 also has a 7000mAh battery and quick release function that’s accessible without removing the mobile computer? Or that its tri-function trigger allows users to quickly read RFID tags, scan barcodes, and collaborate with an associate via push to talk? It can even be dynamically programmed based on the specific task being worked on!

In other words, workers who may spend all day retrieving inventory from the warehouse for store shelf – or firetruck supply – replenishment will have no problem charging through tasks uninterrupted, even if they are switching between multiple types of tasks and device tools.

If you’ve yet to deploy an RFID solution and think the RFID sled might be just what you need to improve inventory visibility, or you’re just looking for a handheld solution that will be compatible with your current and future mobile computers, I encourage you to give us a call. You can also learn more about the RFD40’s design and capabilities on our website.

Originally published here!

We’re looking for entrepreneurial-minded professionals!

Are you looking to take the next step in your career? Does working in an energetic, innovative, and supportive community get you out of bed in the morning? Do you want an active role in building a stronger, more equitable future for Chicago and beyond?

Perfect, because we’re currently searching for talented and passionate professionals to join our 1871 team across multiple departments! Check out all our openings and apply today:

Director of Product, PYROS:
The Director of PYROS will own the PYROS experience (1871’s early stage roadmap), including developing a clear product vision, strategy, and quarterly roadmap themes and partnering with 1871 leadership to lead, support, and influence new business initiatives.

Director of Events:

As a department leader, the Director of Events will undertake a variety of tasks relating to the supervision of the daily happenings of the department, team management, long-term event planning, sales lead and relationship management. 

Executive Assistant:

The executive assistant will serve as the “Front door” face/voice of the CEO and COO, represent 1871 the institution in every interaction external and internal, while also prioritizing inquiries and requests, troubleshooting conflicts gracefully, and making recommendations to ensure smooth day-to-day engagements.

Facilities Associate:

The Facilities Associate will be hands-on on the day-to-day maintenance and improvement of the 1871 space. Reporting to the Facilities Manager, the Facilities Associate will ensure the space remains safe, functional, and at the optimum standard for our members.

Marketing Manager: 

The Marketing Manager will play a critical role on 1871’s Marketing Team, with the overall goal to support production and conversions of all products, services, and initiatives in house. This role is 50% production manager and 50% digital marketer.

Video Producer:

The video content producer will serve as our in-house videographer and producer role on 1871’s Marketing Team. This role will be seasoned in visual storytelling and motion graphics, including on IG reels and Tiktok.


We’re proud to announce that Ellen Carnahan, Principal of Machrie Enterprises LLC and former Chair of The Metropolitan Planning Council, Communities in Schools of Chicago, Illinois Venture Capital and Private Equity Association,  and The Chicago Network, will be this year’s Chicagoness Award recipient at The 14th annual Momentum Awards!

The Chicagoness Award is presented each year to an individual who exemplifies the values of the Chicago entrepreneurial community through a commitment to collective opportunity, civic leadership, mentorship, and hard work. As a long-time community advocate who started in the venture capital business in 1987 to invest in Chicago tech companies, Ellen is a pioneer in the movement to make the city a leader in the tech world and the perfect person for this honor.

A highly successful investor with over twenty years of venture capital experience as co-manager and lead technology investor at William Blair Capital Partners (WBCP), Ellen Carnahan currently serves as Principal of Machrie Enterprises LLC, which provides angel capital, expertise, and extensive connections to  growth businesses, venture capital, and growth equity funds. Prior to joining WBCP in 1988, she was Vice President of Marketing & Planning at SPSS, a then $30-million software company, and Manager of Financial Planning & Analysis at Trailer Train Company, the largest operator of railroad flatcars. 

Ellen is also active in the Chicago community and served on various non-profit boards such as the State of Illinois Innovation & Growth Fund, including as former Chair for The Metropolitan Planning Council, Communities in Schools Chicago, and the Illinois Venture Capital and Private Equity Association, and The Chicago Network. She is a CPA, graduated as salutatorian from the University of Notre Dame, and received an MBA from the Booth School at the University of Chicago.

“Ellen Carnahan’s history of supporting the Tech Ecosystem is legendary,” said 1871 board member and  Illinois Venture Capital Association Executive Director Maura O’Hara. “There are few VCs in town who have not worked with, been trained by, or served on a board with Ellen. The successes of her investments reflect skill, experience, and finesse. Ellen’s commitment to providing opportunities to women is legendary. The not-for-profits Ellen serves are always changed for the better. The way Ellen Carnahan moves through the world is the definition of Chicagoness: helpful, direct, no-nonsense, smart and accessible.”  

“Chicago’s tech community and the work we do at 1871 have benefited immensely from the ground Ellen broke in her over 30 year career,” said 1871 CEO Betsy Ziegler. “She was actively and selflessly supporting, building, and advocating for Chicago to become a vibrant tech community before anyone else, while also never seeking the accolades for the impact she was making. Ellen is the epitome of what the Chicagoness Award stands for, and we’re honored to recognize her as the accomplished investor and dedicated civic leader that she is at this year’s Momentum Awards.”

Ellen will accept her award at The 1871 Momentum Awards on September 23, 2021, where we will also honor our members that are disrupting their industries, building up their communities, and shaping the future. Stay tuned for more information on our award finalists and be sure to reserve your ticket to join us in celebration  in-person or virtually!

Over the past few months, we’ve started to analyze “what’s next in wireless” in the enterprise space as the consumer market buzzes with excitement around 5G and Wi-Fi 6.  Businesses must carefully consider which will really be capable of supporting their current – and growing – operations. They should also become acquainted with the other wireless connectivity options available for commercial use, including private LTE networks.

As noted in a recent interview with enterprise mobility expert, Bruce Willins, there is not a single best roadmap for organizations to follow as they transition to these next-generation wireless technologies.  Customers should consider the technical, operational, and financial tradeoffs that come with each technology. In many instances, several technologies may be overlayed based on use case or to assist with the migration from one to another. That’s why it’s so important to sit down with a trusted technology partner to evaluate your needs and map out the best way forward.

To help you ask the right questions when you do and ultimately select the right connectivity solution for your workers, we followed up with Bruce to learn how private LTE networks, traditional 4G/5G, and Wi-Fi fit into an enterprise strategy. We also asked him to outline ideal use case scenarios for those trying to decide if they should set up a private LTE network.

Your Edge Blog Team: In our last discussion, you laid out several of the considerations that must be taken into account when building out a future-ready enterprise mobility strategy. You also mentioned the complexity of today’s wireless ecosystem and how it could take many years before organizations will benefit from the new cellular and Wi-Fi technologies hitting the market today. Is that true of private LTE networks as well?

Bruce: Let’s start with some definitions. In this context, a “private network” is a cellular network that is – as implied by the name – not directly accessible to the public.  These networks may be provisioned and managed outside of traditional service providers, which is where the Citizens Broadband Radio Service (CBRS) fits in. Remember, CBRS is part of a “shared spectrum” initiative and may therefore be deployed under either licensed (PAL) or unlicensed/lightly licensed (GAA) spectrum models. As a cellular network, these solutions are based on either 4G and/or 5G protocols. In the case of licensed spectrum, carriers may remote issue license spectrum directly to enterprises and/or to third-party private network providers. Because enterprises essentially become their own private networks, they have the option to self-administer their networks. Data privacy is maintained since data distribution is completely contained within the confines of each private network. Only authenticated devices are allowed on the network. Device authentication is accomplished via a SIM/ESIM, which is a strong, mature authentication mechanism.

Though CBRS is relatively new, private networks are not.  For context, the private LTE market was about $4B in 2020 and is expected to grow to $7.5B by 2025.

Your Edge Blog Team: With that in mind, should businesses that need strong, reliable wireless coverage both inside and outside their buildings be looking more closely at solutions that allow them to stand up a private LTE network, such as CBRS in the U.S.?

Bruce: CBRS is one of several technologies making private networks more attractive to enterprise customers.  As discussed in our last session, CBRS at 3.5GHz is an attractive band for coverage and capacity and can be provisioned as either PAL or GAA.  Being able to deploy a CBRS solution under GAA means that enterprise customers can provision their CBRS networks without having to go through a service provider or bid for spectrum at auction.

As to whether an enterprise should consider a CBRS private network, it depends.

When considering a CBRS solution, enterprises should define their coverage and capacity requirements.  Keep in mind that one of the key factors driving data rates and system capacity is the amount of available bandwidth. CBRS represents 150MHz of spectral bandwidth. Though significant, this alone may not be sufficient for high node density, highly data intensive applications. As a point of comparison: Wi-Fi with the addition of 6E has about 1.7 GHz of bandwidth or more than 10x that of CBRS. So, if a customer is looking to create small, very high bandwidth cells, Wi-Fi and/or 5G mmWave solutions might be better suited. 

But bandwidth doesn’t tell the entire story, you need to consider coverage and reliability. CBRS base stations are capable of significantly more power/coverage than Wi-Fi, for example. Furthermore, 4G/5G protocols running over CBRS provide more deterministic performance than Wi-Fi. Finally, from a security standpoint, SIM technology offers a well-established, strong solution for device authentication.

Your Edge Blog Team: How do you see enterprise customers leveraging CBRS in a private network?

Bruce: CBRS plays an increasingly important role in many ways. From a tactical perspective, CBRS adds to cellular spectrum which benefits service providers (who may or may not be part of a private network) and the performance of all cellular devices. From a strategic perspective, as part of “shared spectrum,” CBRS affords enterprise customers the ability to cover large areas with cellular technology and to have complete administrative control without going through a service provider or purchasing spectrum at auction. If more capacity is needed, they just add infrastructure. This is a very significant change – and a fundamental addition – to how private networks can be provisioned.

Your Edge Blog Team: Are there situations in which CBRS may be recommended as a total replacement solution for Wi-Fi or traditional 4G/5G network service?

Bruce: That’s a bit of an ambiguous question, but important to answer.  Remember, CBRS is nothing more than a chunk of spectrum.  Thus, it relies on 4G and/or 5G technology for a complete solution. So, it’s not one or the other. It is, however, fair to ask if we see a CBRS solution (with 4G and/or 5G) displacing all other solutions. Though possible in some niche applications, more often we see CBRS being used to supplement other technologies such as Wi-Fi to economically extend coverage to an expansive, currently dark area like a parking lot. In other situations, we see it used to extend cellular coverage to underserved areas, such as rural areas of the country.  Finally, we see CBRS being used as a means to establish a temporary network. A good example would be standing up a network for staff at an event.

Your Edge Blog Team: Going forward, what use cases do you see leveraging CBRS?

Bruce: We see both indoor and outdoor use cases, though we’re somewhat biased to outdoor scenarios.  We also see customers using CBRS to segregate more sensitive and/or critical traffic. Quite often it comes down to total cost of ownership (TCO). A single CBRS base station may provide coverage equivalent to 10 or more Wi-Fi access points. 

We do see instances where customers will overlay their existing networks with a CBRS/private network solution, keeping mission-critical traffic on the CBRS network and relegating tactical traffic (i.e., guest use vs. employee use) to their Wi-Fi networks. In our last discussion, we had an example of a hospital which was doing exactly this.

From an outdoor perspective, imagine a retailer looking to extend coverage to a large parking lot or garden center. Parking lot sales and curbside pickup are driving the need for extended coverage. Also, think of school campuses, shipyards, rail yards, mining areas, airport tarmacs and similar settings. All can potentially benefit from CBRS. There are also niche applications, like setting up a network for staff communications at a golf tournament or a provisioning a CBRS network on a cruise ship.

It is very much the same situation indoors. A warehouse customer looking to extend coverage through a large open area could once again forgo numerous Wi-Fi access points and provision a single CBRS base station (CBSD).

Your Edge Blog Team: Will people attending a concert or golf tournament be able to connect to a CBRS network using their consumer-grade devices?

Bruce:  They can if they have the right devices and the network administrator provides them a means to load the necessary credentials onto their phones (i.e., SIM). In this scenario, it’s more likely the CBRS network would be relegated to the event staff, who would be issued CBRS band 48-enabled devices preloaded with the necessary authentication credentials. Note that some CBRS vendors offer tools/solutions that allow credentials to be provisioned via a simple barcode scan or over an alternative network through an enterprise mobility management (EMM) platform. 

Your Edge Blog Team: How will an organization know if a device is CBRS compatible?

Bruce: You will need to ask the device manufacturer what they offer or look for confirmation on the spec sheet. For example, Zebra just introduced a handheld mobile computer that is capable of connecting to a CBRS network, the TC26. We clearly noted its compatibility in the marketing and sales materials. We also have a rugged tablet (the L10 series) capable of connecting to a CBRS network, and we inform customers about this option.

Your Edge Blog Team: Can you walk us through the steps for setting up a CBRS network? What type of hardware and software is needed?

Bruce: Once you’ve decided that a CBRS network is right for you, there are different options on how to proceed. One option is to outsource the effort and contract a third-party service provider. A list of service providers can be found at OnGo Alliance.

Alternatively, you can select a base station provider which generally can provide the base station hardware (CBSD), the necessary SAS & ECS services, and device provisioning support.  You will need to provision your phones either directly with a physical SIM or configure an ESIM. If you require your devices to access to both the private network and a public mobile network operator’s (MNO) network, then you will need dual SIM capabilities. 

Your Edge Blog Team: Are all enterprise-grade mobile devices automatically compatible with CBRS networks?

Bruce: NoYou need a mobile computer or tablet that’s specifically designed to support the CBRS band.  If you’re in the U.S., that’s commonly referred to as Band 48. This impacts the hardware design, so do not expect that a non-CBRS device can be upgraded to CBRS via a firmware update. 

Though many regions outside the U.S. are exploring the concept of “shared spectrum,” frequency bands and system requirements will likely vary from those in the US.

Your Edge Blog Team: You mentioned reliability. Is CBRS more reliable than Wi-Fi?

Bruce: Wireless networks have increasingly become the backbone for many mission-critical enterprise applications. Beyond traditional voice/data use cases, we are seeing an increase in machine-to-machine (M2M) applications, including numerous Internet of Things (IoT) devices ranging from sensors that monitor cold storage and clean rooms to building infrastructure monitors, weight scales and asset tags. So reliability is more critical than ever. As I mentioned earlier, CBRS Band 48 under GAA is still “lightly licensed,” so it avoids co-channel interference that may impact Wi-Fi networks. Also, in contrast to Wi-Fi, Band 48 device use is more constrained which may further limit interference. Finally, Wi-Fi is a decentralized, contention base system, whereas CBRS solutions are centrally controlled, improving both reliability and predictability. 

You Edge Blog Team: Is that why the TC26 and L10 were prioritized for CBRS?

Bruce: That’s definitely part of it. I know my colleagues and I may sound like broken records, but you must pick the right mobile solution for your workflow and worker requirements. Having CBRS provides you another tool in the toolbox. Whether you’re using a private network or a public cellular network, CBRS can enhance your mobile experience. It often comes down to TCO and return on investment (ROI), such as the impact inadequate network performance can have on worker productivity. Recent VDC Research studies on mobile TCO indicate that a single event can take away 72 minutes of worker productivity not to mention IT time.  And concern about network issues was among the top three reported drivers of increased mobility support costs. 

So, if you need push-to-talk capabilities, for example, make sure they are available over CBRS versus just Wi-Fi or 4G/5G. Will the entire feature set support our customers’ needs based on the applications or environments for which these devices are being built? These are the types of things we factored in when designing the TC26 and L10 devices.

Your Edge Blog Team: Why aren’t more devices designed to work with CBRS networks?

Bruce: Most consumer 4G and 5G smartphones can be provisioned on a non-CBRS private network using a properly loaded SIM/ESIM configuration. Of course, as discussed earlier, access to both a private and public network will still require dual access. 

Operating on a CBRS private network is a different matter. Although growing, CBRS support is not yet ubiquitous among consumer smartphones. SNS Telecom & IT predicts 90% of smartphone shipments in the U.S. will have CBRS support in 2023.

Your Edge Blog Team: Is there anything else technology decision makers should inquire about during a discovery workshop with a solution provider? What questions should they ask to be sure a CBRS solution will meet their needs?

Bruce: When it comes to CBRS and private networks, there is a huge number of questions you have to ask. First and foremost, does this wireless network technology meet my functional requirements (both now and in the future)? And does it meet my financial model’s target TCO/ROI?  When considering TCO/ROI, avoid being myopic and focused on the hardware acquisition costs. TCO analyses done by VDC Research and others show the hardware acquisition cost represents only a small fraction of the overall cost – often less than 10%. A partially connected employee is only partially productive, and the expense of lost productivity quickly overtakes any hardware savings. 

If you are considering overlaying an existing network with a CBRS solution, do consider the cost to administer any additional network solutions and any roaming requirements. Always make sure the proper devices are available for the solutions you are considering. Make sure the network’s security mechanisms meet your organization’s unique mobile security requirements. And, finally, make sure capacity can meet current and projected needs.

Remember CBRS and private networks often go hand-in-hand. CBRS fits well in covering relatively large spaces with minimal infrastructure, and it can offer the privacy and security required by many enterprises. The ability to provision as a “lightly licensed” GAA solution gives organizations a new tool in the wireless connectivity toolbox. 

Of course, Zebra is always here to meet your CBRS device requirements and to be your trusted technical advisor. If you have any questions, please don’t hesitate to contact your Zebra representative.

Originally published here!

No one can afford to lose track of valuable assets. That’s why we’ve seen radio frequency identification (RFID) and Bluetooth®-enabled tracking devices become extremely popular in both the consumer and commercial sectors these last few years. Tagging everything from phones and wallets to pallets and vehicles can help owners quickly recover missing items, whether misplaced or stolen. But tracking an item’s movements is far more than just a security tactic. It’s a strategic imperative, especially in automotive manufacturing environments.

Using a real-time indoor location system such as Zebra MotionWorks® to track and trace physical assets is one of the best – if not only – ways to see with near-perfect accuracy where equipment or inventory is located, how it got there, and where it may be better stored or utilized. It’s the key to unlocking greater workflow efficiency and improving overall operational performance when order volume is high and output capacity is constrained. This type of technology, if applied properly, is also indispensable in anticipating the implications of certain decisions and actions so corrections can be made in real time as needed.

For example, automakers who are trying to compensate for lost time and revenue stemming from pandemic production shutdowns and current chip shortages are exploring high-impact ways to allay further losses.

In a perfect world, they would be able to ramp production to meet demand for more upgraded and personalized vehicles. Current inventory levels and production lags are forcing consumers to either settle with what’s on the lot or wait to see what comes available in a few months. Neither scenario is ideal for the automotive industry as upgrades and customization drive greater margins. Plus, people eager to buy now might not still be in the market for a new vehicle in a few months. They may opt for a resale or decide they don’t need to spend money on such a purchase after all. Yet, there are a lot of factors influencing production capacity right now, including labor and chip shortages – which aren’t within automakers’ control.

What they can control, however, is production speed and quality along with operational efficiency – all of which impact margins. For example, we’re seeing many manufacturers turn their attention back to the circular economy model and embrace technologies that make it easy to track – and salvage – reusable containers. Some are also leveraging real-time location systems (RTLS) as a foundational element for smart factories. The COVID-19 pandemic uncovered vulnerabilities in traditional just-in-time production and delivery methods, driving manufacturers to rethink the ways in which they can mitigate the impact parts shortages may have on output and their bottom lines.

“FIND ME IF YOU CAN”

It’s a tale as old as time: an automotive parts supplier packs up a container, ships it off to the manufacturing plant, and then hopes it will be returned once unpacked so it can be reused again. In many cases, it’s not – at least not automatically. So, the supplier calls the manufacturer to track it down. But the manufacturer has a wall – or warehouse – of empty containers and no way to easily discern which ones belong to which suppliers because containers are tracked using only paper forms and manually-scanned barcodes.

What happens next is a toss-up. Containers could be misdirected to other suppliers, held for a prolonged period by the manufacturer, or reused by the manufacturer (or another supplier). This leaves the original supplier/container owner with two choices:

  1. Wait for the manufacturer to find and return its reusable transport packaging (RTP).
  2. Order more plastic containers, wire cages, or specialized trays (depending on what type of parts they sell) so it can get future shipments out without delay.

Both of these options waste money, labor resources and time. So does the manual management of any asset, including something as seemingly mundane as shipping containers.

To be fair, the use of reusable containers in and of itself drives complexity into the supply chain as it involves forward distribution and reverse logistics. However, most – if not all – of that complexity can be eliminated by using RFID tags, readers and cloud-based monitoring tools to automatically track and locate the containers as they move between the different manufacturing and assembly sites. The same visibility instrumentation could even be used to track each container’s contents if desired. Talk about doubling your return on investment (ROI)!

Once the supplier can see where a container is located, it becomes so quick and easy to:

  • mitigate loss and theft. If RTP goes missing, RFID records can help trace it to the current or last known location. In turn, you can avoid shipment delays due to container shortages and having to recruit a whole team to find and/or allocate assets. This could essentially become a one-person job.
  • confirm its viability. RTP is designed to be used for multiple trips and long-term storage and, thus, typically designed to last as long as the associated model is being produced. However, the reusable handheld and bulk containers, racks, pallets, and lids commonly used in automotive manufacturing are prone to wear and tear – especially if they’re fully utilized. As is the reusable dunnage or internal packaging designed to facilitate part protection. Being able to quickly find and inspect RTP can improve suppliers’ replacement sourcing workflow.
  • improve asset utilization and reduce dwell time. The visibility into asset movements and holds can help manufacturers and suppliers accelerate container turns and ensure proper routing to the next destination.
  • de-friction supplier relationships. No one wants to point fingers at a partner or customer when assets go missing, and frequent losses can deteriorate a relationship. The accountability provided by RFID and other indoor location technologies helps to build trust and confidence that assets aren’t being mishandled.

YOU DON’T KNOW WHAT YOU’RE MISSING UNTIL YOU CAN SEE EVERYTHING

Containers and components aren’t the only things susceptible to loss in a fast-paced factory environment. Finished products can be misplaced too, including industrial trucks. I know…you’re probably wondering how that’s possible. But it’s important to remember that automotive production facilities are gigantic, and several things can interfere in the vehicle transport process – even within the four walls. Automakers need to be able to confirm that a truck made it from Point A to Point Z on time and without issue, before a distributor or customer calls to inquire about a delay. They also need to be able to see workflow hazards that could result in damage to the newly-minted truck. For example, is the truck being driven across a high-traffic area and unnecessarily exposed to things that could ding it along the way? Or is it being improperly staged by the loading dock, leading to bottlenecks in the entire loading process?

Similarly, the movement of material handling vehicles – or lack thereof – can either make or break a manufacturers’ ability to meet production and shipping deadlines. If a forklift is routed the long (or wrong) way across a facility, subsequent processes that rely on that material will be impacted. Or if there is something that repeatedly causes an obstruction in the traffic flow, an entire workflow can become stagnant. But it’s not easy to recognize, much less assess, those patterns without the type of visualization provided by indoor location technologies. There’s something about seeing a cluster of red dots (i.e., tagged assets) sitting in a holding pattern on a computer screen that makes it easier to identify issues and pinpoint why they are happening. Perhaps it’s the ability to track and trace each asset individually, see all the moving parts from an “overhead” view, or replay the scenario from different angles. Regardless, the ability to sense, analyze and act when issues arise has become invaluable to auto manufacturers that value every asset, not just those sold on the open market. It’s also the key to sustaining a just-in-time production model, even when external pressures challenge one’s ability to keep pace with demand,

THE TAKEAWAY

There are several benefits to be gained from RTLS, particularly indoor location technologies. The most remarkable, at least in today’s climate, are loss avoidance and optimized asset utilization. The chip shortage alone is expected to cost the automotive industry $110 billion in 2021. If there was ever a time for manufacturers and suppliers to reduce, reuse, recycle, this is it.

I encourage you to call a Zebra representative or partner to learn more about how much you can gain from the real-time visibility and business intelligence delivered via technologies such as RFIDUltra Wideband RTLS, and Bluetooth Low Energy beacons

On June 28th, we came together for our first-ever Pride Month Happy Hour, hosted by our 619 Employee Resource Group. Members of 619 and our 1871 community participated in a little friendly competition and put our trivial expertise to the test through a fun Pride-themed game of Jeopardy! 

This year’s Pride Month Happy Hour is part of an ongoing event series in the mission of our 619 Employee Resource Group, which was founded by a committee of Black 1871 team members with the goal of equity, inclusivity, and allyship across all levels of the 1871 team, members, partners, and the larger tech world. This was 619’s first event commemorating Pride—earlier last month they hosted our first-ever Juneteenth celebration, which was a huge success!  

After a quick introduction by 1871 Experience Operations Manager Donna Carson, our Alex Trebek for the afternoon,  we were ready to begin! Cue the Jeopardy theme song!

We started by splitting off into teams of two with 30 seconds on the clock to answer each question. Participants held their imaginary buzzers close to their chests as they went head-to-head testing their Pride knowledge. Topics included acronyms, The Modern Gay Rights Movement, LBGTQ historical figures, popular culture, and celebrities. For one hour, we learned, laughed, and put our heads together to rack up as many dollars as possible. 

A special shout out to Martin Wilk and Kirk Roberts for coming in first place! 
We want to give a huge thanks to our 619 Employee Resource Group for hosting this event and to all participants for joining! Thank you for making our first-ever Pride Month celebration such a memorable experience!