“If you can’t describe what you are doing as a process, then you don’t know what you are doing.” – Dr. W. Edwards Deming, Father of Quality Evolution. Dr. Deming’s ideas of product quality largely inspired Japan’s post-WWII economic boom in manufacturing. His celebrated 14 points for management have also stood as a standard for transforming business effectiveness since the 1980s. In this guest blog post, Wilma Paxton Doherty, a Senior Consultant at ON THE MARK, talks about how organizations can apply Agile thinking by using Dr. Deming’s philosophies.
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